Our client in Irthlingborough are looking for a Administrators (HireDesk) to join their team. £12.26 per hour 8am-4pm / Monday - Friday Main Responsibilities: - Operate and maintain a spreadsheet recording all plant movements. - Deal with all telephone enquiries from customers and colleagues, raising the contract on Smart Office quoting a valid order number and correct rate. - Obtain detailed information from customers requesting plant, off-hiring plant or reporting breakdowns (site address, date and time required, nature of breakdown) and site contact details. - Source and re-hire external equipment ensuring both best price and quality. - Liaise with depots to ensure that plant is available. - Prevent invoice queries arising by ensuring contracts are raised accurately. - Use Smart Office to locate plant and check correct rates are being used. - Reporting errors on rates to Major Account Managers. - Produce weekly reports for customers showing all plant movements. - Attending occasional meetings with Major Account Managers. - Take opportunity to secure additional revenue through add on sales and converting off-hires into hires. - Liaise with Major Account Managers and provide updates and performance reports as required. - Weekly reports to Major Account Managers and customers. Apply with an updated CV today!