Description Position Details College of Medicine and Health Location: University of Birmingham, Edgbaston, Birmingham UK Full time starting salary is normally in the range £33,002 to £35,608 with potential progression once in post to £39,906 Grade: 6 Full Time, Fixed Term contract up to July 2027 Closing date: 14th April 2026 UK travel may be required for this role This role is also open as an internal secondment opportunity which would need to be agreed by your current line manager. Our offer to you People are at the heart of what we are and do. The University of Birmingham is proud to have been a part of the City of Birmingham and the wider region for over 100 years, and we are equally proud to be recognised as a leading global university. We want to attract talented people from across the city and beyond, support them to succeed, and celebrate their success. We are committed to helping the people who work here to develop through our sector-leading Birmingham Professional programme which provides all professional services staff with development opportunities and the encouragement to reach their full potential. With almost 5,000 professional services jobs in a wide-range of functions in Edgbaston and in our campus in Dubai, there are plenty of opportunities for you to be able to develop your career at the University. We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate. We warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we are, and how we work. Supporting our people to achieve a healthy work/life balance is important both to our employees and to the success of the University and, depending on the role, we offer a variety of flexible working arrangements. We therefore welcome discussions on all forms of flexible working. In addition, you will receive a generous package of benefits including 40 days paid holiday a year, one paid day a year for volunteering, occupational sick pay, and a pension scheme. We also have three high quality subsidised day nurseries. The University is situated in leafy Edgbaston and there are excellent transport links to our beautiful campus, including main bus routes and a train station on site. On campus we have a state-of-the-art sports centre with pool, shops, places to eat and drink, our own art gallery, museum and botanical gardens. Find out more about the benefits of working for the University of Birmingham Role Summary To support the quality assurance of education provision for all students in the college and their programme of study, and will provide robust assurance that internal and external standards have been met. This role has two primary areas to which it provides operational support, the clinical education monitoring visit activity across healthcare provision in the College and the student evaluation process. This role will report into the Head of Ops (QA) The maternity cover runs from July 2026 until July 2027. Main Duties Understand student opinion to inform the enhancement of the education provision, delivered both on and off the Edgbaston campus. This will be through operation of the College’s student evaluation processes, including evaluation of NHS placements. Deliver the programme of Clinical Education Monitoring visit activity, preparing visit paperwork, managing the visit and writing the confirmed report of the visits, ensuring that relevant issues are identified and summarised to provide assurance that standards have been achieved and that risks have been correctly identified. Facilitate and support QA committees to foster and develop an interactive community of academic and professional services staff that is inclusive and supportive, and provides robust governance in relation to quality assurance and maintenance of standards. Share communications and act as a key conduit to academic and professional services staff to ensure that everyone is well-informed and understands quality assurance requirements. Contribute to the School or College plan, to ensure quality assurance is a prime consideration underpinning the School or College’s approach. Promotes equality and values diversity acting as a role model and fostering an inclusive working culture. Required Knowledge, Skills, Qualifications, Experience Qualified to UK level 5 (e.g. Foundation degree, HND) or equivalent Relevant experience of working in Higher Education Understanding of the institutional structures and ways of working in a College or School Strong understanding of quality assurance processes Knowledge of student evaluation processes Knowledge and experience of servicing committees or reviews Knowledge and experience of communications Working knowledge of standard Microsoft Office software Knowledge of the protected characteristics of the Equality Act 2010, and how to actively ensure in day to day activity in own area that those with protected characteristics are treated equally and fairly. Dimensions This role does not directly manage others. This role does not own a budget. Planning and organising The role is required to operate the visit process, working with other members of the CMH QA team to plan and organise a schedule of around 25 visits per year. The role is also require to plan appropriate committee calendar and cycle of business to ensure all activity is planned and managed. The nature of the role means that the role holder needs to be a self-starter and to use their initiative, with the ability to plan and manage their workload effectively. Problem solving and decision making The role has a reasonable degree of freedom to shape their work plan, within the overall strategy and direction of travel for the team or wider College. Some activities will be annual fixtures, some will be part of the wider QA team agreed priority actions and others will emerge from internal or external regulation or QA requirements. The role will need to be analytical and evaluative in interpreting requirements, and then be creative and use their initiative to constantly improve to provide robust, appropriate assurance regarding the delivery of healthcare education. The Head of Quality and Development can make decisions on whether or not activities go ahead. Role holders do not manage a budget, so if they can deliver an activity or initiative without any spending then they are able to do so with appropriate consultation. If they require any funds, they will need to seek approval and agree a budget. There are some areas that relate to the QA that are out of scope of what this role can influence or decide, including teaching and areas of academic judgment, corporate services activities, and things impacting across the institution that are handled centrally, e.g. timetabling considerations. Internal and external relationships This role is very much focused on collaboration and communication, and as such has a wide range of stakeholders with which they work: Academic relationships: the role needs to influence senior colleagues, identifying collaborators and those that can help influence more widely, as well as bring people with them and encourage the participation of academics in QA activities. The key stakeholders are: Deputy Director of Education Academic QA leads Programme Leads Other academics within the Institute/School or College Professional Services: the role needs to co-ordinate with a range on professional services around a range of day-to-day activity. The main teams that this role interacts and co-ordinates with are: Programme Administrators Registry Other colleagues in Colleges who have responsibility for evaluation Other colleagues in Colleges who have responsibility for QA of healthcare education External: The post will need to liaise with a considerable number of external contacts, including but not limited to: NHS education administrators NHS Clinical education leads QA contacts at Professional, Statutory and Regulatory Bodies Informal enquiries to Megan Atterbury, email: m.atterbury@bham.ac.uk View our staff values and behaviours here Use of AI in applications: We want to understand your genuine interest in the role and for the written elements of your application to accurately reflect your own communication style. Applications that rely too heavily on AI tools can appear generic and lack the detail we need to assess your skills and experience. Such applications will unlikely be progressed to interview. We believe there is no such thing as a 'typical' member of University of Birmingham staff and that diversity in its many forms is a strength that underpins the exchange of ideas, innovation and debate at the heart of University life. We are committed to proactively addressing the barriers experienced by some groups in our community and are proud to hold Athena SWAN, Race Equality Charter and Disability Confident accreditations. We have an Equality Diversity and Inclusion Centre that focuses on continuously improving the University as a fair and inclusive place to work where everyone has the opportunity to succeed. We are also committed to sustainability, which is a key part of our strategy. You can find out more about our work to create a fairer university for everyone on our website .