Office Assistant
Department: Situ Office
Core Hours: Monday-Friday 8.45am – 5.30pm
Location : Based at our Exeter HQ Office
Do you have a background in working as an Office Assistant, this role is a dynamic role which is an essential part of the day to day operations of the office. Do you have great communication skills and excellent time management? Are you willing to learn new skills and adapt to changing priorities and problem solving. Maybe you’re eager to work in an environment where your free time is as valued as your work hours, and a culture with a benefits list to shout about?
Situ is an established serviced accommodation agency headquartered in stunning Exeter, Devon. We connect people with choice corporate accommodation that feels like home, wherever in the world they might be. With a global supply chain spanning over 144 countries and an ever-growing team, we’re on an exciting journey. Are you ready to join us?
About Us
At Situ, our people are at the heart of everything we do – and that’s what truly sets us apart.
We’ve built long-term relationships with clients by delivering quality work and service with integrity. That same focus extends to how we support our teams.
We’re committed to recognising talent, encouraging professional growth, and rewarding hard work.
We’re looking for individuals who take pride in what they do, thrive in a collaborative environment, and want to be part of a team that values high standards, innovation and continuous improvement.
In a nutshell…
We’re on a mission to revolutionise corporate accommodation with our unique approach to the industry and are seeking top-notch people to help us achieve that goal.
But enough about us, it’s you we’re eager to learn more about. So get in touch today and slide into your next role at Situ (literally, we have an office slide)!
Job purpose
The Role of a Office Assistant will be instrumental in ensuring the Situ office environment and experience is exceptional for everyone. Grounded in hospitality and service, this role requires someone who is highly organised and genuinely passionate about creating a positive, welcoming space for both employees and visitors. You will play a key role in maintaining a smooth-running office and providing administrative support to help the business operate efficiently day to day. This is a hands-on and varied role — from light cleaning and running errands to providing administrative support, you’ll be someone who’s happy to roll up your sleeves and get stuck in wherever needed.
Key responsibilities and duties
* Ensure an exceptional experience for everyone who encounters Situ
* Regularly light clean communal areas to ensure a positive environment
* Support the maintenance of company vehicles, including taking them for services, repairs and cleaning
* Ensure the office is kept tidy, organised, and presentable at all times
* Deliver an outstanding hospitality experience—ensuring meeting rooms are properly set up, maintaining a well-stocked and welcoming kitchen (including providing refreshments), supporting regular team moments like Friday ‘happy hour’, and taking care of everything in between
* Support and champion Health and Safety practices
* Greet visitors arriving at the office, always ensuring a positive experience
* Support continual reviews of efficiencies around visitor experience, office supplies and overall office functionality
* Alongside the Executive Assistant manage all office supplies from stationary to kitchen and cleaning supplies
* Where required support the coordination and scheduling of meetings, appointments, and travel arrangements for Directors and employees
* Support event coordination for office-related functions, including meetings, team events, and celebrations
* Report and/or manage any maintenance concerns as appropriate
General Responsibilities & Skills
* Highly motivated with a positive ‘can do’ attitude
* Exceptional attention to detail
* Upholding of company values
* Provide outstanding customer service
* Adaptable to the needs of the business
* Continually seeks personal and professional development
* Excellent time management and organisational skills
* Exceptional communication skills, both verbally and written
* Commercially astute
* Confident with IT to include Microsoft Office products and CRMs
Benefits of working at Situ
* 27 days of holiday per year (including two reset days) plus bank holidays and your birthday off.
* Workplace pension - employer contribution increasing with length of service.
* Quarterly awards for experience days.
* Company events.
* Long service awards.
* Private health insurance.
* Employee assistance programme, including 24-hour access to a GP.
* Salary sacrifice programmes for electric vehicles, cycle equipment and tech.
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