Description Salary: £23,151.50 per annum, pro with equates to £22,490 Location: Ballymena Contract/Hours: Permanent, working 34 hours a week Monday-Thursday 9am-5pm and Friday 9am-1pm Benefits: 29 days annual leave PLUS bank holidays, with up to 5 additional days for continuous service and option to buy or sell leave Gain professional qualifications and excellent training/development opportunities Flexible maternity, adoption, and paternity packages Pension with up to 7% employer contribution with included life assurance cover Staff discount portal and Blue Light Card eligibility with 15,000 national retailers discounts. Vulnerable children in the UK need your help Wherever you work in the Action for Children family, you'll be helping to change the lives of the most vulnerable children in the UK. Last year, we helped more than 687,000 children and families across the UK. From direct work in communities to national campaigning, we are focused on making sure every child has a safe and happy childhood, and the foundations they need to thrive. Why Action for Children? Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It's the sense of purpose that drives us every single day. Because we know that, when we work together, we can make a huge difference to bring lasting improvements to vulnerable children's lives. About the service Ballymena & Little Steps Sure Start provides a range of health, play & learning and parenting support services to children, from pre-birth up to four years, and their families. The project comprises a multi-agency, multi-disciplinary team and works in close partnership with a range of local Statutory, Voluntary and Community service providers to promote effective service delivery in response to the needs of the expectant parents, children and families across the designated SureStart areas. We're looking for an Administrative Officer to join our friendly team and offer valued support through a range of administrative services. You'll be first point of contact for our operational colleagues, welcoming all internal and external visitors to the service, making sure everyone has a great experience. You'll share responsibility for the delivery of a high quality, effective, efficient, administrative service that is flexible to meet the needs of operational teams to enable the service to achieve the agreed SureStart service objectives. How you'll help to create brighter futures Some key responsibilities of this Administrative Officer role are: Providing a wide range of general administrative and front of house services within a large multi-disciplinary children and families service. Organising and progressing the full range of activities associated with the management of business meetings, ensuring efficient and effective planning for a single or series of meetings. Providing written reports to meet the needs of management reporting in line with regulatory standards. Undertaking desktop research on behalf of colleagues and management for presentation and analysis. Ensuring the input of SureStart activity data and contribute to SureStart activity monitoring by producing timely reports and attending meetings. Let's talk about you Are you resilient and have a positive approach to change and challenge? We are looking for someone with a ‘can do’ attitude to join our team. Ideally you will have: Business Administration Diploma Level 2 or equivalent qualification or work experience. Experience of working in the public sector / social care would be desirable but not essential. Experience of using PCs on a business network running MS Windows and Office, along with Email and Internet and specific business applications i.e. finance. To be able to work within a team environment, demonstrating tact and diplomacy with other members of staff and where necessary to direct and guide. Effective communication, both written and oral, to a range of different personnel. Strong time management skills with the ability to take a flexible approach to completing varied tasks in a busy environment. The willingness to undertake all relevant training required for this position, e.g. Activity Monitoring database - SureStart Go. The willingness to work flexibly across all 3 sites in the Antrim and Ballymena localities. Contact: Emma Goodwin on 01923 361725 or email us at recruitmentservice@actionforchildren.org.uk quoting reference 11478. Please note: Interviews are planned to be held on Thursday, 10 th July 2025. Good to know Application Process Please note we are unable to offer visa sponsorship for this role. There are five sections to complete: Personal Details, CV, Supporting Statement & Information, Equality & Diversity, Submission & Declaration. Talent Pool We know talent when we see it. But sometimes we find the right person but not for the right job. We'd love to keep your details for when the right job comes up. Let us know if you'd rather we didn't. To be eligible for this position you must complete an Access Ni Enhanced Disclosure Having a criminal record will not necessarily be a bar to obtaining a position. A copy of the Access Ni Code of Practice can be found here. Policies on Recruitment of Ex-Offenders & Access Ni Disclosure Handing Policy are also available on demand. Diversity, equality and inclusion At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace. We actively encourage applications from Black, Asian & Minority Ethnic and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children. Don't meet every single requirement? If you're excited about this role but your experience doesn't align perfectly with the job description, we'd love you to apply anyway. You might just be the perfect person for this role, or another role within the Action for Children family. Want to know more about Action for Children? Find us on X, Linkedin, Facebook or YouTube to get to know us better. Job Description See below for further information about working with us: Action for Children Employee Benefits AfC Commitment Statement Action for Children Northern Ireland Booklet