Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!
Key Responsibilities
* Work harmoniously with your colleagues, fostering an inclusive and supportive team environment.
* Participate in team discussions and problem-solving, contributing ideas to achieve shared goals.
* Support and train both new and existing team members.
Operational Responsibilities
* Assist in daily store operations, ensuring compliance with company policies.
* Process transactions efficiently.
* Maintain a clean, organised, and visually appealing sales floor.
* Stay informed about products, promotions, and pricing to assist customers effectively.
* Help set up and execute in-store promotions and displays.
* Engage with customers to understand their needs and provide tailored solutions.
* Address customer inquiries professionally.
* Represent the brand enthusiastically, creating a welcoming atmosphere.
* Work with the team to meet and exceed sales targets.
* Support management in identifying growth opportunities.
Ideal Candidate
* Committed to excellent customer service.
* Enthusiastic about retail.
* Excellent communicator, friendly, approachable.
* Energetic, driven, reliable.
* Team player and trustworthy.
Benefits
* Monthly performance bonus scheme.
* 50% colleague discount and uniform allowance.
* 28 days annual leave including bank holidays.
* Access to Employee Assistance Programme and Hardship Scheme.
* Colleague referral incentives.
* Supportive and stable work environment.
* Length of service awards.
At Mountain Warehouse, we’re passionate about the outdoors, sustainability, and quality products designed for adventure. We value diversity, teamwork, and innovation, and are committed to an inclusive workplace. If you’re excited about retail and making a difference, we’d love to hear from you!
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