About the role:
As a Retail Support Manager, you will be working closely with, and deputising for, our Retail Area Managers, to support an agreed area of charity shops to deliver targets and ensure best practice. You’ll also play a role in identifying, recommending and implementing improvements to working environments, efficiency and performance. Our charity shops and online platforms play a significant role in raising funds to enable us to provide our services.
The Retail Support Manager role will support our work by:
* Supporting with planning & implementation of projects
* Supporting with stock management, training, and volunteer management
* Encouraging Gift Aid compliance and income maximisation across charity shops
* Assisting Shop Managers with identifying and implementing improvements
* Developing knowledge of local market conditions and competition
* Administrative assistance and reporting / data analysis
It will involve driving throughout the agreed area within Coventry and Warwickshire, holding keys, moving and handling, and working some weekends and bank holidays on a rota.
About you:
We would love to hear from you if you have:
* Experience in retail, leadership, customer service, and financial targets
* Knowledge of selling and merchandising
* Skills in numeracy, organisation, prioritising, teamwork, and motivating people
* Resilience and professionalism
* UK driving licence and a vehicle for work
* Flexibility with working locations and days
* The right to work in the UK (we cannot provide sponsorship)
Other roles you may have experience of could include: Store Manager, Retail Manager, Branch Manager.
This role requires an enhanced DBS check including the children’s barred list because you will be managing volunteers under the age of 16. We will arrange and cover the costs of this check if you are offered the role.
Benefits of working at Myton:
* Increased employer pension contribution
* 28 days annual leave + bank holidays, increasing with long service
* Additional leave purchasing
* Winter savings club
* Discount schemes including Blue Light Card
* Death in service benefit
* Dedicated staff wellbeing team & mental health first aiders
* Colleague Support Service: confidential financial, legal & mental health support
* Cycle to work scheme
* Free on-site flu jabs
* Free feminine hygiene products
* 24/7 GP access
* Free eye tests
* #DoingOurBit online fitness and wellbeing platform
Inclusive Workplace:
We are committed to building an inclusive workplace and encourage everyone to bring their true selves to work. However you identify, and whatever background you bring with you, we welcome you to apply. If there are any adjustments that would help improve your experience with Myton, we encourage you to share this with us.
We particularly welcome applications from people with disabilities and from ethnic minorities, who are currently under–represented in our hospices. We also believe our interview process should be inclusive and transparent. If there are any adjustments that would help improve your experience, please let us know.
How to apply:
Please apply on the Myton Hospices website. Our application form is quick to complete – simply attach your CV.
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