Are you an expert in motor claims with a strong grasp of personal injury and MOJ Portal processes? Do you thrive in leadership roles, inspiring and guiding high-performing teams? Are you confident navigating regulatory frameworks and auditing practices, with a sharp eye for compliance? If you're also a clear communicator and natural problem-solver who enjoys tackling challenges head-on, this could be the perfect opportunity for you! We’re looking for PI Technical Claims Team Leader to join our Personal Injury team in our Salford Quays, Manchester office. In this role you’ll supervise a team of PI Technical Claims Negotiators to ensure all claims are resolved within a reasonable time period, in accordance with Company policies and procedures. In addition to this, you’ll support delivery of the claims business plan through ensuring the team achieve their SLAs. We’re all about people and we’re passionate about continuous improvement, so you’ll share your thoughts with the team to continually progress our methods and team knowledge. Developing the best talent means a lot to us too. You’ll play a vital part in attracting junior colleagues and other talent into the company, supporting them on their journey. Core skills we’re looking for to succeed in the role: Insurance industry experience, specifically within Personal Injury Previous team leadership experience In-depth understanding of FCA requirements, claims auditing, and performance reporting Excellent verbal and written communication skills with a logical, proactive approach to resolving complex issues So, if you’re up for the challenge and would like to join our vibrant and busy team, we want to hear from you today. We’ve received some great feedback from colleagues on Glassdoor. Don’t believe us? Check out our reviews for yourself!