Job overview
An exciting opportunity to join our Paediatric Service to work with the administration team across our Paediatric Service
Your role will be to provide comprehensive and quality administrative and clerical support for the department to ensure smooth running of the inpatient and outpatients’ service.
You will be able to deal confidently and efficiently with telephone calls directly from the public and clinical staff. You will be expected to produce work to a high standard of accuracy and be aware of the implications of errors. You will be expected to work with the team to identify and resolve any administrative issues. You will be supported to develop a broad knowledge of the processes which are essential to the delivery of your role.
Main duties of the job
The Patient Pathway Co-Ordinator plays a key role in ensuring the smooth and efficient co-ordination of patient care pathways within the service. The postholder will be responsible for managing administrative processes that support patients’ journey from referral through to treatment and discharge. They will work closely with clinical and non-clinical teams to ensure timely scheduling, accurate data entry and excellent communication with patients, contributing to a high standard of patient experience and care.
Working for our organisation
Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
Detailed job description and main responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Person specification
Qualifications
Essential criteria
Experience
Essential criteria
Knowledge
Essential criteria
Desirable criteria
Skills
Essential criteria
Desirable criteria
Other
Essential criteria
Visa Sponsorship Information
This role is subject to UK immigration requirements. Where sponsorship is required, applicants must meet the eligibility criteria for a Skilled Worker visa in accordance with current UK Visas and Immigration rules, including any salary, qualification, and role-specific requirements applicable at the time of appointment. Candidates who require sponsorship will only be considered where the post is eligible and where all sponsorship criteria can be met. Evidence of the right to work in the UK will be required before appointment. Please note that for roles employed under Agenda for Change Terms and Conditions, the High-Cost Area Supplement (HCAS) is not included when calculating the basic salary for the purposes of sponsorship.