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Senior Recruitment Officer @ Liverpool City Council | Hiring
Job Title: Head of Service (Provider Services)
A bit about us:
Liverpool is home to vibrant, energetic, and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place. We've got ambitious targets to meet by 2025 and we need people who are driven, dynamic and ready to deliver the very best for our communities. Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do.
This is an exciting time for Adult Social Care in Liverpool, as we transform service delivery and introduce new and innovative ways of working. We are ambitious in our approach and will meet our statutory responsibilities in a strength based, person centred way, putting the person at the centre of everything that we do.
Vital to this ambition is our leadership team who will drive this transformational approach, embed new ways of working and deliver our ambition.
We are recruiting a Head of Service within the Adult Social Care and Health Directorate to lead our Provider Services.
The Role:
* The role of Head of Service – Provider Services will ensure the safe and effective delivery of all adult social care provider services, working in partnership with statutory and voluntary sector partners, ensuring that that they meet fundamental Care Quality Commission standards of Good to Outstanding ratings.
* You will lead service redesign and direct operational change management of resources working closely with commissioning and the wider council departments. In the role of Head of Service – Provider Services you will act as the Nominated Individual for the Council’s CQC Registration.
* You will have a key leadership role in the integration of health and social care services in Liverpool, including managing and directing resources within the Council and with partners in the NHS and third sectors as appropriate.
* You will have significant experience in leading CQC registered services.
* The role ensures that appropriate support is in place to facilitate effective partnerships with Liverpool residents, promoting the voice of people drawing on services, families and carers for successful co-design and co-production of services that benefit local people and communities.
Our offer to you:
* At least 31 days holiday, plus bank holidays rising to 35 after 5 years’ service (pro rata if part time) - option to purchase further days.
* Agile working (role dependent) - a “Flexibility First” approach to agile working, where flexibility is the norm rather than the exception.
* Part of the Local Government Pension Scheme – option to join the AVC Scheme.
* Progression - opportunities and training through a wide range of high quality learning.
* Health and Wellbeing - offer including Employee Assistance Programme.
* Cycle to Work and Travel Pass Schemes.
* Drive Time – a salary sacrifice car lease scheme.
* Family friendly policies with enhanced leave.
* Discounted Gym Memberships.
* Employee Volunteering Scheme.
Next steps:
Interview date: W/C Monday 5th January 2026
Interview Format: Questions and Presentation
We reserve the right to close vacancies earlier than the specified date should we receive sufficient applications. If interested, please complete an application as early as possible.
Please note: this vacancy is classified as a politically restricted position.
If you would like any further information or an informal discussion, please contact Cath Challinor at catherine.challinor@liverpool.gov.uk
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Government Administration
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Liverpool, England, United Kingdom
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