What's involved with this role: Education Improvement Programme Manager JM 116656 Hackney £237.18 per day PAYE 35-37 hours per week Contract Length: 18 months Location: Hackney, London Our client who is a leading London borough, is offering a unique opportunity to make a meaningful difference in the lives of young people as an Improvement Programme Manager within the Children and Education directorate. This is an exciting moment to join a highly ambitious education service that has transformed itself over the years, becoming a leader in educational innovation and excellence. At the heart of this transformation is a commitment to inclusivity, equity, and ensuring every child has access to the support they need to thrive. We are seeking a purpose-driven professional to lead the development and implementation of a new Alternative Learning Service —a bold, three-tiered model designed to support secondary school pupils at risk of disengagement or exclusion. This initiative is about creating sustainable, inclusive education systems that work for every learner. The role: This senior-level position is instrumental in shaping and delivering high-impact programmes aimed at reducing school exclusions and improving outcomes for young people. You will bring a strong business improvement perspective to service delivery and support teams through new working methods, digital solutions, and streamlined operations. Key responsibilities include: Leading the programme management of four core workstreams for the Alternative Learning Service: Design of the service model “Processes, Panels & Pathways” Development of an Integrated Commissioning Framework Oversight of Resources and Finances Supporting senior leaders with the review and optimisation of the Education Operating Model Briefing and engaging stakeholders across internal teams and external partners Providing hands-on capacity to deliver high-quality, efficient services Essential experience and skills: Strong knowledge of lean and business process improvement methodologies You are a collaborative and efficient change-maker with a strong record in service improvement and programme delivery. Your approach is pragmatic, people-centered, and focused on outcomes. Experience mapping and documenting business processes, with a clear understanding of cost drivers and performance measurement Skilled in managing stakeholder relationships and negotiations to deliver shared objectives Proficiency in IT and information systems, including the ability to present data clearly and effectively Comfortable working to deadlines and managing multiple priorities with professionalism and focus We will also add your details to our mail out lists. Please note you may receive details of roles outside of your immediate vicinity, as many candidates are able to relocate temporarily for work. Please disregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply direct to our advertised roles. If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us. Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for. JM Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please.