Join to apply for the Sales Assistant role at Charles Tyrwhitt.
Overview
At Charles Tyrwhitt, our purpose is to “Make it easy for men to dress well”. We’re looking for a Sales Assistant to support the team in our Edinburgh store, working 16 hours per week (with possible overtime) and covering 3‑4 shifts, including weekends.
What You Will Be Doing
As a Sales Assistant at CT, you’ll deliver exceptional customer service, maximise sales and meet KPI targets. You’ll:
* Provide expert product knowledge and sell effectively to meet store targets.
* Maintain up‑to‑date knowledge of store ranges and promotions.
* Support teammates, collaborating to drive store success.
* Perform stock tasks such as accuracy checks, replenishment and delivery processing.
* Ensure high visual merchandising and store housekeeping standards, following VM and Health & Safety guidelines.
What We Are Looking For
We value a collaborative environment guided by our three BE’s: “BE the BOSS”, “BE the CUSTOMER” and “BE the BEST”. We’re seeking hard‑working, proactive individuals who thrive in a retail setting.
Required Skills And Experience
* Previous experience in retail or hospitality, focused on customer service.
* High enthusiasm, drive and motivation.
* Strong interpersonal and communication skills.
* Ability to work confidently alone while contributing positively to a team.
* Ability to build rapport quickly with customers.
* Commitment to delivering exceptional customer service.
Benefits
In addition to core benefits, we offer:
* Quarterly bonus scheme tied to store targets.
* Uniform allowance refreshed every 6 months.
* Cycle‑to‑work scheme, relocation support and season‑ticket loans (for London stores).
* Fun fund for team events and social activities.
* Access to the Tyrwhitt Academy for product knowledge and professional development, with apprenticeship qualifications available.
Who We Are
Charles Tyrwhitt, founded in 1985, is known for premium shirts and a commitment to style and value. Our purpose extends beyond clothing—we aim to provide a full wardrobe solution that is stylish, sustainable and accessible. Our global presence covers the UK, North America, Europe and Australia, with support from our head office in London and offices worldwide.
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