Join to apply for the Receptionist role at Rodericks Dental Partners.
Little Sutton Dental Practice, Ellesmere Port, CH66
Working Monday-Friday 30 hours per week with occasional Saturdays.
* Tiered salary based on experience and skills
* Retail discounts and deals through our easy-to-use app
* Annual leave that increases with length of service
* Extra day of annual leave for your Birthday!
* Comprehensive training (including online and in person courses)
* Refer a friend scheme
Role Description
As a Receptionist, you are the first point of contact for every customer. You will be welcoming patients, understanding their needs, and ensuring they have a positive experience. Your efficiency, accuracy, and people skills will help build trust and provide excellent service.
Key Responsibilities
* Providing an exceptional patient journey both in person and over the phone
* Managing the diaries and scheduling appointments accurately
* Understanding NHS and Private treatment options available within the practice
* Completing relevant forms for NHS and private schemes within a specified timescale
* Taking payments and chasing outstanding patient debt
* Liaising with dental laboratories, supply companies, and other organisations
Key Skills And Experience
* Ability to build rapport and deliver high-quality customer service
* Willingness to learn about treatment options within the dental sector
* Proactive in driving the success of the practice
* Organised, able to follow processes and work to KPIs
* IT skills with the ability to learn SOE software
* Resilient, positive, and able to work calmly under pressure
* Strong attention to detail
* Team player
Additional Information
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Administrative
* Industries: Hospitals and Health Care
If you are interested, click "Apply" now to join Rodericks Dental Partners.
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