Senior Operations Manager - 3PL
📍 Doncaster
💷 £60,000 - £63,000 + Benefits
We are recruiting for an experienced and driven Senior Operations Manager to join a fast-paced 3PL operation based in Doncaster. This is a fantastic opportunity for a high-calibre operational leader to take ownership of a large-scale warehousing and logistics operation within a dynamic logistics distribution and supply chain environment.
The Role
As Senior Operations Manager, you will be responsible for leading day-to-day operational performance across a busy multi-client distribution operation, ensuring service, productivity, and cost targets are consistently achieved. You will play a key role in driving operational efficiency, continuous improvement, and team engagement across the site.
Working closely with senior leadership, you will help shape operational strategy while maintaining a strong focus on customer service, people development, and performance delivery within a highly demanding 3PL environment.
Key Responsibilities
Lead and manage large-scale warehouse and logistics operations
Drive operational performance across productivity, service, quality, and cost KPIs
Develop and mentor operational management teams across multiple shifts/functions
Ensure customer expectations and SLA requirements are consistently achieved
Identify and implement continuous improvement initiatives across the operation
Manage labour planning, resource allocation, and operational budgets
Maintain high standards across health & safety, compliance, and operational discipline
Work collaboratively with customers and internal stakeholders to support growth and operational success
About You
Proven experience within a senior warehousing or logistics leadership role
Strong background within a 3PL, retail, FMCG, or high-volume logistics distribution and supply chain environment
Experience managing large operational teams within fast-paced distribution settings
Demonstrable track record of improving operational performance and engagement
Commercially aware with strong analytical and decision-making skills
Excellent leadership, communication, and stakeholder management capability
Comfortable operating within KPI-driven environments with multiple customer demands