East Anglia Children's Hospices (EACH) is looking for a Café Manager to shape and grow our vibrant café space within our Wroxham charity shop. This is a fantastic opportunity for someone who thrives on creativity, takes ownership, and is looking to grow their experience and career.
Along with the Shop Manager, you will develop our fantastic community space, where our customers can buy items in our shop but also sit and relax with a bite to eat and a beverage in our café.
You will continue to build a team, focused on our customers in the café ensuring a high standard of food and beverage service and a welcoming approach to all. You will support the Shop Manager and have some responsibilities covering the shop.
Cafe Manager, Wroxham Shop - NR12 8UP
Full-time 37.5 hours per week - Mandatory weekend working on a rotational basis
Permanent Contract
Salary £24,816 per annum
_ Comprehensive range of benefits including: _
Enhanced Annual leave Entitlement - 27 days + 8 UK Bank Holidays
Additional holiday purchase scheme
Employee health cash plan & wellbeing support schemes
AVIVA pension package - up to 7% Employer Contribution including Life Assurance
Free Eye Tests & Cycle to work scheme
Are you:
Passionate about customer service & building community support for the charity
An enthusiastic team leader with Café management/supervisory experience
Experienced in using professional coffee machines
Able to demonstrate strong leadership skills and commercial awareness
Able to demonstrate proven success in achieving sales targets
Do you have a hands-on approach and the ability to:
Recruit and motivate a team of volunteers to maximise sales and generate income to support the work of EACH
Influence and increase sales and productivity
The Role:
To maximise sales of food and beverages within the café
To manage the café staff and volunteer team alongside the Retail Shop Manager by providing guidance and direction to their efforts
To support EACH retail in its ambition to be the most loved charity shop in our community
Experience of working with volunteers would be an advantage, however this role would also suit a candidate with high street café experience.
As this is a retail post, regular weekend work is required.
Experience of working with volunteers would be an advantage, however this role would also suit a candidate with high street café experience.
As this is a retail post, regular weekend work is required.
Please visit our website to view the full job description and person specification and to apply.
Diversity Statement
At EACH we believe in fostering a workplace where every individual feels valued and respected. We are committed to building a culture of inclusion where differences are embraced. We are actively seeking talent from all walks of life, recognising that diversity drives innovation, creativity and success.
Join us on a journey to create a more inclusive workplace, where everyone has equal opportunities to grow, contribute and succeed. We welcome candidates from all backgrounds to apply for opportunities at EACH and adjustments will be made to facilitate the application and selection process.
Please note:
EACH reserves the right to close this vacancy early, should we receive a sufficient number of applications.
This post is subject to a Disclosure & Barring Service (DBS) check prior to appointment.
It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with that particular group.
EACH has a legal responsibility to ensure that its employees have the legal right to live and work in the UK. Therefore, if you are made an offer of employment, this will be subject to verification that you are eligible to work in the UK before you start work.
Job Types: Full-time, Permanent
Work Location: In person