About the Role
Are you highly organised with excellent communication skills? Do you thrive in a busy, customer-focused environment?
We are seeking a motivated Customer Service Administrator to join our team. This role is perfect for someone who enjoys variety in their day, can multi-task efficiently, and wants to be part of a friendly, supportive workplace.
What You'll Be Doing
* Managing the company calendar and scheduling Goods In deliveries
* Liaising with customers, couriers, and hauliers to coordinate collections and deliveries
* Checking and confirming customer and courier invoices for accounts
* Providing excellent customer service and maintaining strong working relationships
* Handling multiple tasks and prioritising workloads to meet deadlines
What We're Looking For
* Previous experience in customer service or administration is beneficial
* Strong organisational skills and attention to detail
* Confident communicator – both written and verbal
* Ability to work under pressure and meet deadlines
* Competent in using basic computer software (e.g., Outlook, Excel)
What We Offer
* Set working hours: Monday – Friday, 9:00am – 5:00pm
* Friendly and supportive team environment
* Opportunity to build skills in logistics and customer service
Job Type: Full-time
Pay: £7.55-£12.21 per hour
Expected hours: 37 per week
Benefits:
* Free parking
* On-site parking
Application question(s):
* How many years of experience do you have in customer service or administration roles?
Work Location: In person