Retail Deputy Manager
26 hour contract
Why The Works?
10th Best Big Company to Work For 2024 - 'Best Companies'
We don’t just sell products. We inspire reading, learning, creativity and play.
You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects them with a late family member’s memory.
You never know who someone will become. So with your passion, and our products, you will help ignite the spark within people, allowing them to unleash their creativity, find new passions, hobbies, or rekindle fond memories.
The unseen possibilities are limitless, and it all starts with you.
Become a Retail Deputy Manager
As a Retail Deputy Manager, you’ll help keep your store running smoothly, working in partnership with the Store Manager. Leading by example, you will help your team unlock their potential by inspiring our customers to read, learn, create, and play more, through creating memorable moments, smiles, and products to cherish.
Taking the helm when the Store Manager is unavailable, you'll be responsible for the team, store standards, customer experience, and commercial targets.
We recognize that our Team Leaders/Deputy Managers are our future Store Managers and beyond! We’ll actively support your personal development and career progression.
Your mission
* Stand in for the Store Manager, taking responsibility for all metrics and the team when they’re away.
* Foster a store atmosphere that's enjoyable, welcoming, and inclusive.
* Drive retail sales and achieve high performance across all KPIs.
* Maintain high standards and impeccable merchandising, ensuring everything is clean, well-priced, and visually appealing.
* Lead and coach the team to provide outstanding retail experiences, utilizing your product knowledge and charm to introduce additional offerings.
* Be a merchandising expert, effectively placing products in both planogrammed and non-planogrammed spaces.
Skills / Behaviours that will set you apart
* Genuine and Authentic: Your positivity, creativity, and passion for our brand and products shine through. Talking to people is your superpower, and customers can't resist your helpful recommendations!
* Resilient Champion: You handle the fast-paced retail environment with ease, juggling busy days, heavy deliveries, and customers effectively.
* Stock Management Guru: You excel at sorting, pricing, and merchandising deliveries, embracing challenges with enthusiasm.
Being a great leader
As a leader with excellent people skills, you'll create a team that's more than just co-workers — it's a family.
* Inspire and motivate your team in line with our values and purpose.
* Lead your team to reach their potential and help your store succeed.
* Collaborate with support departments and peers, providing constructive feedback to improve.
* Support your team's well-being and aspirations, engaging in meaningful conversations about performance and career growth.
Our PERKS really are ‘The Works’
* 25% Colleague Discount! Plus, exclusive Double Discount days!
* MyWorks - Access exclusive online discounts across various retailers, holidays, utilities, tech, and more!
* Holiday – 33 days, including bank holidays, with increased allowance for long service.
* Can-Do Academy - Grow your skills and career with instant access to training and development.
* Wagestream - Claim early access to 50% of your wages as you earn them.
* Share Scheme - Own a piece of The Works!
* 24/7 support for you and your family - Through our partnership with Retail Trust Charity.
* Healthcare Cash Plan – Support for your healthcare costs.
* And loads more! – Long service awards, pension, life assurance, Cycle to Work scheme, and charity giving.
Our Purpose: To inspire reading, learning, creativity, and play — making lives more fulfilled.
Our Values: We are Crafty, Caring, and Can-do.
We Listen. We Care
Each year, we run an anonymous colleague engagement survey to gather your feedback and suggestions, helping us make The Works the best place to work.
Promoting Diversity, Inclusion, and Applying Reasonable Adjustments
We are proud of our inclusive culture. Our roles are open to all, including underrepresented groups. We support flexible working and reasonable adjustments for interviews and work arrangements. Let us know in your application how we can assist you!
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