1. High-impact, hands-on HR role in a national organisation
2. Full ownership in a lean HR team
About Our Client
Our client is a well-established, family-run organisation operating nationally with a strong presence across retail and distribution environments. With a workforce of over 2,000 employees and a network of sites across the UK, they pride themselves on long employee tenure, community focus, and a people-first culture.
Job Description
3. Manage a shared HR and Payroll inbox, triaging and resolving high-volume queries
4. Lead on employee relations cases including grievances and disciplinaries
5. Support regional managers across multiple sites nationwide
6. Provide practical HR advice in a fast-paced retail/operational setting
7. Own HR processes end-to-end with minimal supervision
8. Support skilled worker visa and right-to-work compliance
9. Assist with payroll queries and liaise with offshore teams
10. Deliver HR inductions and support onboarding processes
11. Identify and address recurring people issues (e.g. communication gaps)
12. Contribute to HR projects and organisational change initiatives
The Successful Applicant
A successful Senior HR Advisor should have:
13. Proven experience in a hands-on HR Advisor or Senior HR role
14. Strong employee relations experience (grievances, investigations, hearings)
15. Confident working independently in a lean HR structure and taking ownership
16. Experience supporting operational, retail, or warehouse environmentsWorking multi-site
17. Comfortable managing high volumes of queries and competing priorities
18. Strong communicator, able to engage diverse and multilingual teams
19. Knowledge of UK employment law and HR best practice
20. Experience with visa sponsorship or compliance (desirable)
21. Basic payroll knowledge or exposure
22. CIPD qualification or equivalent experience preferred
What's on Offer
23. 12-month FTC with potential to go permanent
24. Hybrid working (3 days on-site in Croydon)
25. On-site parking
26. 20 days annual leave (pro rata)
27. Statutory pension
28. Employee discount scheme
This is a fantastic opportunity for an experienced Senior HR Advisor to make a meaningful impact in the retail industry. If you are based in or near Croydon and are looking for your next challenge, we encourage you to apply today!