Are you passionate about helping people and delivering excellent service? Do you want to join a growing company where your skills will be developed, your ideas valued, and your career progression supported? This is your opportunity to become an Inbound Customer Service Representative and be part of a dynamic, people-focused team.
We are looking for enthusiastic, confident, and motivated individuals to handle inbound enquiries, support customers, and provide outstanding service every time. Whether you're looking for a full-time career or part-time flexibility, this is a chance to build skills, gain experience, and unlock genuine progression opportunities.
What you'll be doing:
* Answering inbound calls, emails, and enquiries with professionalism and empathy.
* Listening to customers, understanding their needs, and providing clear solutions.
* Working towards personal and team service goals.
* Building strong relationships with customers and colleagues.
* Contributing to a positive, supportive, and high-performing team culture.
What we offer:
* Competitive salary with bonus and incentive schemes.
* Full training and ongoing coaching to help you grow.
* Clear progression pathways into leadership, specialist, or management roles.
* A supportive environment where hard work and ambition are recognised.
* Flexible shifts available for both full-time and part-time team members.
What we're looking for:
* Strong communication and listening skills.
* A positive, resilient attitude and desire to learn.
* Confidence in handling enquiries and problem-solving.
* Customer service experience is an advantage, but not essential – full training provided.
This is more than just a customer service role – it's a chance to develop professionally, gain valuable experience, and grow within a company that truly invests in its people.
Apply today and take the first step towards your next career opportunity.
Job Types: Full-time, Part-time, Permanent
Pay: £13.00-£15.00 per hour
Benefits:
* Company events
* Company pension
* Cycle to work scheme
* Free parking
* Health & wellbeing programme
* On-site parking
Work authorisation:
* United Kingdom (required)
Work Location: In person