Company Description
Lords Builders Merchants was established 40 years ago and remains a family-run business. Our network of branches offers a broad range of building materials and extended delivery area for trade professionals and homeowners in across London and the Home Counties. Part of the Lords Group of companies, Lords Builders Merchants offers good opportunities for growth and development.
Lords Group is an equal opportunity employer that recognises the importance of diversity and inclusion. Our workplace is for everyone! The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking. So, bring us your personal experience, your perspectives, and your background and come and join the Lords family.
Role Description
Are you an experienced merchanting professional looking to lead a branch where your hands-on approach and local relationships really make a difference?
We’re looking for a practical, people-focused Branch Manager to lead our small but busy Byfleet branch. This is a great opportunity to take ownership of a well-established location, build strong customer connections, and guide a close-knit team.
Byfleet branch plays an important role in the community and within the wider Lords network — and we’re looking for someone who can help it thrive.
Responsibilities:
* Overseeing day-to-day operations including sales, customer service, stock control, and team supervision
* Working alongside your team to deliver excellent service and build trusted relationships with trade customers
* Driving local business growth through strong customer engagement and proactive sales efforts
* Managing inventory accuracy and maintaining a safe, well-run site
* Supporting and developing your team to ensure high standards and positive morale
At Lords, you’ll be part of a collaborative, down-to-earth business where your contribution is recognised and your growth supported. If you're ready to take the next step in your career, we’d love to hear from you.
Competitive Salary Offered
Holiday: 24 days per year plus Bank Holidays
Benefits: Discretionary bonus scheme, company car/car allowance
Requirements:
* Experience in a branch or team management role within the builders’ merchant or building supplies industry
* Confident communicator and team leader with a hands-on approach
* Good understanding of Health & Safety and operational compliance
* Proactive, customer-focused mindset with a practical eye for detail
* Organised, approachable, and ready to take ownership of a small branch with big potential