IT Engineer (3-6 Month Contract, Likely to Go Permanent)
Location: Watford with regional travel
Contract: 3–6 months initially (very strong chance of permanent hire)
We’re supporting a growing hospitality group that is looking for an experienced Regional IT Engineer to provide hands-on technical support across multiple hotel sites in the South of England, as well as their head office. This is a great opportunity for someone who enjoys a mix of on-site work, problem solving, project involvement and working closely with operational teams. The contract is initially 3–6 months, with a high likelihood of converting to a full-time permanent position.
What You’ll Be Doing
• Supporting and maintaining IT hardware and software across hotel properties
• Handling second-line support for end users, resolving issues quickly and professionally
• Providing support for hotel systems including PMS, WiFi, telecoms, AV, and TV systems
• Working directly with senior stakeholders and board-level staff when needed
• Managing relationships with third-party suppliers and ensuring smooth service delivery
• Assisting with procurement of IT equipment and services
• Providing hands-on support in communications cabinet patching, office moves and general infrastructure tasks
• Training on-site teams to strengthen local IT capability
• Contributing to IT projects such as upgrades, new system rollouts and property expansions
• Documenting systems, configurations and processes clearly
What We're Looking For
• 2+ years’ experience in IT support, helpdesk or hands-on technical engineering
• Strong troubleshooting and analytical skills
• Experience working across Microsoft technologies:
– Active Directory
– Azure
– Exchange
– Desktop and user management
• Understanding of LAN/WAN networking and protocols
• Experience supporting hospitality systems such as Opera PMS, Micros, HotSOS, Mitel, digital signage or key access systems (desirable)
• Practical experience with Ethernet/fibre patching and telecoms wiring
• Confident communicator with a customer-focused approach
• Someone comfortable working independently across multiple sites and managing their own workload
Why This Contract Is Attractive
• Strong likelihood of becoming a permanent role
• Varied, hands-on technical position
• Exposure to multiple hotel environments and hospitality systems
• Opportunity to take ownership of a regional IT estate
• Collaborative team and supportive environment