As the Assistant Store Manager of our iconic store in Fort William, you will assist in managing the store's profit and loss through effective team management. We value our Assistant Managers to be highly commercially aware and KPI-focused, with an exceptional ability to monitor and respond to sales figures to ensure profitability. Customer service is paramount, and you will be expected to drive service excellence by leading from the front.
The ideal candidate must have retail experience, preferably at supervisor or management level. Knowledge of the outdoor sports market is advantageous.
Key Skills and Experience:
* Experience in retail merchandising.
* Team management skills.
* Ability to train and develop staff.
* Experience in customer service.
* Cash handling and banking experience.
* Stock room management experience.
* Good product knowledge.
* Understanding of health and safety regulations.
* Active participation in outdoor activities.
Typical Responsibilities:
* Accountability for overall store performance, including customer service, team, product, and daily operations.
* Ensuring compliance with company policies and procedures, including managing disciplinary and investigation processes in coordination with HR.
* Providing innovative and practical solutions to challenges.
* Evaluating performance using KPIs and identifying areas for improvement.
Benefits of Working for Nevisport:
* 30 days holiday, increasing to 32 days after 2 years, promoting work-life balance and outdoor exploration.
* Corporate discounts for employees, friends, and family.
* Access to our Employee Assistance Programme and other benefits.
We seek dedicated, like-minded individuals to join our team and contribute to our ongoing success. If this role aligns with your skills and career aspirations, we encourage you to apply.
Salary will be commensurate with experience and discussed at the offer stage. For questions regarding the role or salary, please contact us.
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