Overview
The Ward Higher Clerical Officer (Maternity/Neonatal) role provides high quality administrative support for medical and nursing staff. Exchange information with patients and staff on the admission, transfer and discharge of patients both verbally and in written format.
Provide an admin & clerical service including typing, reception duties and scanning to both clinical and non-clinical staff. This includes both hospital and community based midwifery / neonatal nursing teams within and out-with NHS Lanarkshire, medical staff and consultants.
Provide admin cover in maternity / neonatal ward areas and internal offices.
Provide support by training new and existing admin staff as well as ward staff in IT systems.
Day to day maintenance of department requirements to ensure smooth running of department.
About NHS Lanarkshire
Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services. We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.
What we’ll need you to bring
* SVQ Level 2 or equivalent with additional experience in an administration healthcare role.
* Knowledge of administrative procedures and systems, some of which are routine and non-routine activities such as answering queries, task related problem solving acquired through experience and training.
* Proficient in using various software packages including specialist maternity and neonatal systems such as Badger Electronic Maternity & Neonatal Records, Scottish Birth Record and TrakCare.
* Understanding of a range of processes and procedures in accordance with NHSL policies and guidelines.
* Ability to prioritise work and work using own initiative.
* Evidence of effective team working and dealing with change frequently.
* Evidence of strong communication skills with patients, consultants, medical staff members and colleagues.
* Excellent organisational skills.
* Evidence of strong competence with relevant IT systems.
Please note for all vacancies where a driving license is required this must be a full UK/EU/EEA license.
Desirable qualifications
* General administrative background with relevant administrative and clerical experience within Maternity and Neonates
* TrakCare experience
* Clinical Portal experience
* BadgerNet Electronic Maternity / Neonatal Record
* Scottish Birth Record
* Excellent interpersonal skills
* Advanced keyboard skills
* Flexible approach
* Team Player able to adapt to change
Contract and hours
* Contract type: Permanent
* Employment type: Part-time
* Hours: 34.04 hours per week
* Salary: Pro-rata for part-time role
Location and working pattern
This role will be based in Woman's Services within University Hospital Wishaw.
The working pattern for this role is Monday to Sunday.
Note: This advertisement may be for a specific post in a particular location; shortlisted applicants may be considered for similar vacancies in alternative locations.
How to find out more
If you’re looking to find out more, we would love to hear from you!
Nicola McGrotty, Business Support Manager, Women's Services on Nicola.McGrotty@lanarkshire.scot.nhs.uk
For enquiries regarding the application form or recruitment process, contact Gemma Lowe, Recruitment Administrator on Gemma.Lowe@lanarkshire.scot.nhs.uk. Please remember to include the job title and reference number in your email.
Why NHS Lanarkshire?
Join us and you will discover a supportive environment where you will have the chance to add to your skills and further your career.
Benefits
* A minimum of 27 days annual leave increasing with length of service
* A minimum of 8 days of public holidays
* Membership of NHS Pension Scheme, with life insurance benefits (for more information on the NHS Pension Scheme visit the Scottish Public Pension)
* Paid sick leave increasing with length of service
* Occupational health services
* Employee counselling services
* Work-life Balance policies and procedures
NHS Lanarkshire have a range of support services on topics that can impact both on your working and personal life including occupational health, spiritual care and independent counselling. This support can be accessed using the links on this page.
Further Information
For more information on the role, please refer to the Job Description. If you’re looking for more information on the recruitment process, organisation or the services we provide, please refer to our information pack, or our recruitment webpage.
Job details
* Seniority level: Entry level
* Employment type: Part-time
* Job function: Administrative
* Industries: Hospitals and Health Care
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