Registered Veterinary Nurse - Admit/Discharge
We have an exciting opportunity for a Registered Veterinary Nurse who has an empathetic approach to patient care and exceptional client communication skills, to join our dynamic team as an Admit/Discharge Nurse, and be at the forefront of ensuring a seamless experience for our clients whilst upholding our high standards of patient care.
Coordinating a seamless client experience. This vital role within our Wards team is perfect for a caring and communicative RVN who is passionate about patient care and client support.
Responsibilities
* Patient Admissions: Admit cases, meeting with clients and patients upon arrival to discuss upcoming procedures, ensuring all necessary preparations are completed smoothly and in line with company SOPs.
* Discharge Support: Guide clients through patient care plans during discharge, including medication instructions, rehabilitation techniques, and aftercare details, addressing any questions to ensure they feel confident managing care at home.
* Client Communication: Act as a compassionate point of contact, keeping clients informed on patient treatments and progress, and responding to questions about their pet's care while in hospital.
Qualifications and ideal candidate
* You must be an RCVS Registered Veterinary Nurse.
* This role will suit a confident nurse with the ability to coordinate the flow of patients into and out of the hospital from all disciplines.
* We are looking for a dynamic individual with high attention to detail and an empathetic approach to patient care.
* You should possess the confidence to take initiative and actively contribute to the care of our patients.
* An interest in client liaison and wards nursing is essential.
* Previous experience in a referral practice is beneficial.
Working hours
This role is 35hrs/week, working 7am-6:30pm Wednesday-Friday, plus 1:4 Saturdays 7am-4pm.
Salary
Competitive base salary up to £30,000 DOE.
Benefits
* 6.6 weeks annual leave inclusive of bank holidays; holiday allowance increases with length of service; your birthday as a paid day off.
* Enhanced family-friendly policies, including maternity/paternity/adoption/shared parental and surrogacy pay.
* Private medical insurance.
* Cycle to Work scheme.
* CPD allowance paid pro-rata; certificate support; learning and development opportunities via the IVC Evidensia Academy.
* VDS cover; RCVS fees; infection prevention and control programme; quality improvement programme.
* Pension – 5% Employee / 3% Employer.
* Pawsome Benefits – discount and cashback with retailers.
About the employer
SCVS are a specialist-led small animal hospital equipped with the expertise to support complex cases. As a large multidisciplinary referral hospital, we offer facilities and equipment to provide outstanding treatment from the initial consultation to discharge. We are based in Ringwood, Hampshire.
Note: Some benefits may be subject to pro-rata conditions.
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