Job Description
Independent Committee Members – Customer Experience Committee
Join Accent Housing Group’s Customer Experience Committee and help shape “a place to be” for thousands of customers across England.
Accent Housing Group owns 22,000 homes across the North, East, and South of England and provides services to over 41,000 customers. Accent exists to the improve lives of customers, by providing high-quality homes. Whatever their housing need, customers come first.
It is an exciting time for the organisation as Accent looks to implement a new customer framework to ensure that at every opportunity, customers receive a first-class service. But not just that, Accent wants services to be customer-led, enabling customers to play a meaningful role in designing services and holding them to account to make sure they deliver. Accent are also proud of their Homes England Strategic Partnership, which allows them to build even more homes in areas of housing need.
Accent are currently looking to recruit two Independent Committee Member positions on the Customer Experience Committee, in line with the approved succession plan. Accent are looking for individuals who will continue to build on Accent’s success, offering strategic oversight, expert insight and constructive challenge to en...