A lexander Swan, an established and independent insurance brokerage known for delivering tailored insurance solutions with a strong emphasis on personal service, is seeking an organised and proactive Insurance and Finance Support Assistant to join their friendly team. With a reputation built on long-term client relationships, expert advice and a responsive approach, Alexander Swan continues to provide trusted support to businesses and individuals alike. This full-time, office-based role operates Monday to Friday, 8.30am - 5:00pm, and offers a salary of £26,000 - £30,000 per annum depending on experience. This is an excellent opportunity for a confident and detail-focused administrator who enjoys variety and thrives in a professional, fast-paced environment. The role is diverse, combining client servicing, policy administration, claims handling and finance support responsibilities. You will play a key part in ensuring the smooth running of the office, maintaining accurate records and supporting both the sales and finance functions. Key Responsibilities: • Supporting the sales team with client servicing and general administration.• Processing client correspondence, including letters, emails and policy documentation.• Issuing schedules of cover using insurer templates, including specialist schemes.• Sending renewal invitations and processing accepted renewals within the client management system.• Raising invoices, collecting card payments and arranging direct debit facilities.• Assisting with mid-term policy adjustments and general policy administration.• Reporting new claims to insurers and liaising between insurers and clients to obtain updates.• Supporting the Finance Manager with bookkeeping and premium finance administration.• Maintaining accurate and compliant client and financial records. Skills & Experience: • Previous administrative experience, ideally within insurance, financial services or professional services.• Strong organisational skills with excellent attention to detail.• Confident communication skills, both written and verbal.• Comfortable handling financial information and payment processes.• Proactive, reliable and able to manage workload effectively in a busy environment.• Proficiency in Microsoft Office systems. Benefits: • Private Medical Insurance (AXA) following successful completion of probation.• Workplace pension (auto-enrolment).• 23 days' annual leave plus Bank Holidays.• Free on-site parking.• Access to a confidential mental health helpline. How To Apply:Niche Recruitment is proud to be partnering with Alexander Swan on this vacancy. If this sounds like your next step, please apply now or contact Niche Recruitment to discuss the opportunity in more detail.