40 hours per week. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.
Store Manager – Sheffield Holbrook. At Toolstation, we’re not just interested in what you can bring to us today. We’re also interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow.
Delivering an outstanding customer proposition. This isn’t your average retail role. It’s much more than an average Store Manager job. Of course, you’ll manage the branch, but you’ll also be serving customers, checking deliveries, picking items from the warehouse and stocking shelves. It can be hot in the summer and cold in the winter. If you take pride in leading and motivating a team to achieve great things, customers will notice and love us all the more.
Day‑to‑day
* Delivering great service – ensuring your team provides a great customer experience and delivering sales through service.
* Mucking in – helping the team get the job done: checking and unpacking deliveries, opening and closing the branch, stocking shelves, cleaning the branch and putting orders together.
* Inspiring – encouraging a positive mindset, building a culture of feedback, praise and recognition.
* Asking questions and building relationships – ensuring your team receives the development they need, supporting future business growth and succession; ensuring customers leave with everything they need.
* Leading – coaching, motivating and engaging your team from the front, creating a great place to work where engagement is key.
* Building a fun working environment – maintaining product availability and high branch standards, while making sure the branch is somewhere everyone loves to work.
What You’ll Bring
* Knowledge – a track record in developing high‑performing and engaged retail teams.
* Hard work and passion – dedication to leading a team to deliver sales through superb customer service and amazing results.
* A love of teamwork – happy to muck in and get your hands dirty, passionate about developing future leaders.
* Customer focus – ensuring the customer remains at the heart of everything you do.
* Resilience – relentless determination to achieve results and coach your team to deliver.
* Flexibility – available when your team needs you, understanding priorities and planning effectively.
* Yourself – bring your whole self to work and let your true personality shine through.
What You’ll Get
You’ll have every opportunity to be yourself and to bring your personality and potential to work, and many more opportunities to advance your career in retail wherever you want – up the ladder, across the business or into another role in the Travis Perkins Group. You’ll be supported all the way with training and development – including access to our Toolstation Academy programmes. You’ll also receive some of the best benefits in retail: 22 days holiday plus bank holidays, company pension scheme, life assurance, a bonus scheme, cycle to work scheme, save and buy as you earn, 20% discounts across all Travis Perkins companies, financial education and support, recognition awards and discounts at over 1000 other retailers.
Toolstation. The story so far. We’re one of Britain’s fastest growing multi‑channel retailers of tools, accessories and building supplies and an integral part of Travis Perkins plc. The trade, home improvers and self‑builders all trust us to deliver more than tools. Our store expansion programme and the size and diversity of our Group mean we always have opportunities for ambitious people who want to grow with us.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees, including promotion and training, and not to discriminate against any person on the basis of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
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