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As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
What's the role?
As an Account Manager, you are the face of Hilti and the foundation of our direct sales model. This role involves engaging with customers to understand their needs and providing tailored solutions to enhance their operations.
Who is Hilti?
Hilti is a company committed to innovation that improves productivity, safety, and sustainability in the global construction industry and beyond. We build strong customer relationships to create products and solutions that make construction better. Our passionate and inclusive global team of 34,000 employees across more than 120 countries explores possibilities, leverages potential, owns personal development, and grows lasting careers. Hilti Great Britain has been recognized as a top employer for nearly two decades and is ranked among the UK’s Top 20 Best Workplaces by the Great Place to Work Institute.
What does the role involve?
* Visiting sites and customers in the field, asking open questions to understand their needs, and turning this into tailored solutions.
* Demonstrating innovative products and state-of-the-art software on-site.
* Developing ‘focus’ customers by building relationships and uncovering new business leads.
* Managing your sales area operationally, organizationally, and strategically, utilizing the Salesforce CRM system effectively.
What do we offer?
* A passionate and inclusive global team and a caring, performance-driven culture.
* Extensive onboarding and training, along with company-wide events in Manchester.
* Incentives for top performers, including trips to New York City, Milan, and Miami.
* Minimum 10% salary increase after two consecutive years of high performance through our Star Development Programme.
* 33.5 days’ holiday (including Bank Holidays), with options to purchase additional days.
* Private healthcare, life insurance, and wellbeing support.
* 6% pension contribution.
* Company vehicle and fuel/charging card.
* Company laptop and mobile phone.
* £2,000 reward for referring a successful candidate.
What you need is:
* Customer-facing or sales experience in any industry.
* A solution-oriented approach to uncover customer pain points and needs.
* Alignment with our values: commitment, teamwork, courage, and integrity.
* Resilience and adaptability to interact with all customer levels.
* Drive and motivation to achieve success and overcome challenges.
* Curiosity and a passion for learning and growth.
* Excellent organizational skills for managing time and priorities autonomously.
* Essential: Full manual UK driving license to visit customers on-site five days a week. Please disclose points and expiry dates if applicable.
Who should apply?
We welcome diverse candidates, including those with no prior experience in sales or construction. Success at Hilti depends on teamwork and ability, regardless of background. Please apply for only one role; the team will assign you where your skills fit best.
Click the 'Apply Now' button to upload your CV and answer a few short questions. The process takes around 90 seconds.
**SALES ONLY**
If shortlisted, you'll complete a fun online assessment and a short pre-recorded video interview. Please check your junk mail for notifications.
For application support, contact [emailprotected].
The process includes three stages: an initial interview with a Regional Manager, a day-in-the-life 'field ride,' and a final interview with a Sales Director. Travel expenses will be covered.
If no suitable role is available now, we will keep your details for future opportunities and stay in touch.
Hilti values diversity and is an equal opportunity employer, welcoming contributions from all team members regardless of sex, gender identity, race, ethnicity, sexual orientation, disability, age, religion, or family status.
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