Ben & Jerry’s
Ben &
Jerry's Homemade Inc., started in 1978 in a renovated gas station in
Burlington, Vermont, USA, founded by childhood friends and dedicated activists
Ben Cohen and Jerry Greenfield. In 2000 Ben & Jerry’s became a wholly-owned
subsidiary of Unilever while maintaining an independent Board of Directors to
provide leadership focused on preserving and expanding Ben & Jerry's social
mission, brand integrity, and product quality. Nowadays our products are
distributed in 35 countries in supermarkets, grocery stores, convenience
stores, franchise Ben & Jerry’s Scoop Shops and other venues.
At Ben &
Jerry’s we have an inspiring ambition. We aim to pioneer our ‘linked prosperity
business model’ to advance the global movement for social and economic justice
while growing our sales to one billion € by 2020. This translates into a
high-paced growth environment where we bring our grassroots and activist spirit
every day. That is how we remain a true values-led organization with a
connected 3-part mission, which you will find reflected in your goals and
aspirations:
Role & Responsibilities
SUMMARY:
Drive consumer loyalty by providing a fun, clean and high energy
environment to all of our guests.
Provide world class customer service in all aspects of this job while showcasing and living our 3 part mission
on a daily basis.
1)
Social mission: to initiate
innovative ways to improve the quality of life locally, nationally and
internationally
2)
Product mission: to make and distribute the
finest quality all natural and super premium ice-cream and euphoric concoctions
3)
Economic mission: to operate the Company on a
sustainable financial basis of profitable growth
ESSENTIAL DUTIES AND RESPONSIBILITIES:
·
Welcome
all customers in a fun & warmly manner and ensure that all guests have an
experience of creating their very own ice cream euphoric experience in B&J
style.
·
Accomplish
the on-line duties of the scoop shop operations.
·
Accomplish
the work activities needed to maintain and service the facility.
·
Maintain
the daily operations of store & staff appearance, proper cash handling
procedures, customer service, cleanliness, compliance with all safety and
operating standards, merchandising and production of waffle cones, novelties,
and baked goods.
·
Ensure
that all opening and closing procedures are followed and executed in a timely
manner.
·
Ensure
the accuracy of daily cash transactions with customers, understand store cash
policies and procedures.
·
Actively
support company safety goals by displaying consistent safe work behaviors.
Additional Information:
·
Physical aspects of
the job include: oversize merchandise handling, bulk containers of ice cream,
supply orders, general cleaning and maintenance and standing for long periods
of time
·
Flexible work hours
Our people profile:
To support out
3-part mission, Ben & Jerry’s also has an outspoken people-mission. We look
for people with these characteristics to strengthen our team:
-
Purpose-driven: passion and drive to make a real impact with through our
Social Mission
-
Empathy: curious to collaborate with a
variety of personalities and styles and to build excellent relationships with
internal & external stakeholders – this includes cross-functional
relationships and striving for collaborative success
-
Mastery: continuously learn and develop to remain an expert in your
functional area
-
Autonomy: dare to make choices and take ownership
-
Activism: interested in bringing about political or social connectivity