Location: Kettering
Salary: £23,557 to £26,754 per annum, depending on experience and qualifications.
Hours: 37 hours per week – 52 weeks per year
Contract: Permanent – Full Time
Additional benefits: 27 days annual leave plus bank holidays, People’s Pension, retail and leisure discounts, professional development opportunities, and access to college courses.
Role Overview
Additional Learning Support Administrator in the Foundation Learning and Additional Learning Support department at The Bedford College Group, Kettering Campus.
Responsibilities
* SEND Processes & Compliance – coordinate key SEND processes including support meetings, EHCP consultations and annual reviews, and exam access arrangements in line with statutory requirements.
* Student Contact & Referrals – ensure timely contact with learners declaring additional needs, manage referrals from tutors, arrange support meetings and enable access to Additional Learning Support.
* Advice, Guidance & Customer Service – act as a first point of contact for students and staff, providing clear advice on ALS provision and delivering a consistently high standard of customer service.
* Administrative & Record Management – prepare and maintain accurate SEND documentation, learner files and records, support CogNassist processes, and ensure data is logged, tracked and filed correctly.
* Teamwork, Safeguarding & Professional Standards – work collaboratively within the ALS team while upholding safeguarding, EDI, health & safety and training responsibilities in line with College policies.
Qualifications & Experience
* GCSE English and maths (A–C/Grade 4+ or willingness to achieve Level 2), with a commitment to achieving Level 3 Business and ongoing skills development.
* Minimum two years’ experience in a customer‑focused role, handling confidential information professionally and delivering high‑quality, welcoming support.
* Advanced Microsoft Excel, Word and PowerPoint skills, with strong ability to accurately record, track and retrieve data and documents across paper and digital systems.
* Confident communicator across all channels, able to work independently and collaboratively, contribute positively to teams, and demonstrate College values including inclusivity and student‑centred practice.
* Committed to safeguarding, health & safety and professional boundaries, adaptable to changing workloads, flexible in working times, and able to travel independently across College sites.
Core Values Alignment
* Valuing Teamwork – working together to achieve great outcomes.
* Improving Continuously – learning from new ideas and experiences.
* Student Centred – putting student interests first.
* Inclusive – celebrating differences and diversity.
* Open and Caring – fostering a caring and trustworthy environment.
* Nurturing Education Excellence – promoting educational excellence.
Employment Conditions
Applicants are required to have the Right to Work in the UK. Sponsorship is not available. Applications are subject to evidence of right to work.
Position is exempt from the Rehabilitation of Offenders Act 1974.
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