Sales Agent
Location: Manchester (M12)
Salary: £25,877 - £27,515 plus up to £2,000 per annum performance bonus
Working Hours: 37.5 Hours per week, Monday to Friday 09:00am – 17:30pm
About the Role
The Insurance Sales Agent role is a fast‑paced, customer focused sales position working in a friendly, target‑driven inbound sales environment where teamwork and positivity are part of the company culture. The role demands the very best of sales and customer service skills as you deal with new and existing customers.
What you will be doing
* Quoting and closing new business enquiries
* Building and maintaining long‑standing client relationships
* Amending customer policies, payments and schedules
* Retaining existing clients at renewal
* Supporting customers with existing policy amendments
* Working towards individual and team targets
* Providing excellent rapport building skills
* Handling sensitive information and following data protection principles
* Adhering to strict FCA guidelines
* Providing a professional service and promoting our brand in a positive manner
What we’re looking for
* Clear and effective communication skills
* Ability to assist clients of all ages and backgrounds
* Excellent organisational skills and ability to prioritise work
* Strong literacy & numeracy skills
* Ability to develop relationships from scratch
* Excellent telephone manner
Benefits
* 35 days’ holiday (including bank holidays) with additional buy/sell options
* 24/7 mental health support & free counselling available
* Grow with us: Through career fairs, leadership programs, and learning on the go!
* Flexible benefits, including early access to salary via our internal platform
* Hybrid working options to support work‑life balance and individual needs
* Recognition awards, social events & more
Our Commitment to our colleague’s
* Mindful Employer – championing mental health and wellbeing
* Disability Confident Level 1 & 2 – creating accessible, inclusive opportunities
* Menopause Friendly accredited – supporting every stage of life
* Armed Forces Covenant signatory – honouring those who serve
* Great Places to Work 2024/25 – fostering an engaging and positive workplace culture
* Best Place to Work for Development – proud to be investing in people’s future
* Best Place to Work for Women – breaking down barriers to women's career progression
Checks & Clearances
All roles at Acorn are subject to DBS and financial checks. Any offer we make will be conditional until these are completed to a satisfactory standard.
Visa Requirements
Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post‑Study Work visa. At the moment, we’re not able to offer visa sponsorship.
We’re Here to Support You
We’re committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process—or once you’re part of the team—just let us know. Whether it’s flexible hours, adapted equipment, or a bit of extra support, we’ll work with you to make sure you can do your best work.
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