Job Introduction
Carlisle Support Services is now seeking a dedicated Duty Security Manager to join the team at Coventry University.
Pay rate: £17.20.
Working schedule: rotating day and night shifts over a weekly period, average 42.5 hours per week – 4 Days, 4 Off, 4 Nights.
Responsibilities
* Maintain documentation/records required to enable an efficient, professional Protection service.
* Manage the day-to-day operational requirements of the University Control Room function.
* Maintain radio equipment and communications between Protection personnel.
* Manage and direct on behalf of the University emergency incidents (theft, assault, fire, accident, business continuity, etc.) and comply with the University's call-out procedure for emergencies.
* Oversee the electronic patrol system.
* Operate an effective Incident Reporting system.
* Respond to the University's emergency phone line and take appropriate action as required.
* Monitor and record CCTV activity and maintain appropriate activity logs/records.
* Manage the appropriate control measures pertaining to the use of Bodyworn cameras.
* Monitor and manage the correct use of door access systems/cards.
* Monitor personal attack alarms and direct/support Protection personnel as required.
* Complete duty and activity logs as well as associated documentation.
* Maintain University IT logging and reporting systems as required.
* Maintain communication and a close working understanding with local police and emergency services.
* Offer advice, support and guidance to University staff and students on Protection matters.
* Act as a key out-of-hours welfare provision in support of students’ needs.
* Provision of direct first line management of the contract.
* Ensure the Health and Safety inspection and audit requirements of the University are met/adhered to.
* Conduct regular audits of the service performance.
* Deliver crime prevention and fire awareness initiatives.
* Direct supervision of all investigatory CCTV follow-up works, obtaining appropriate CCTV evidence to support prosecution or disciplinary matters.
* Direct supervision of all associated administrative processes within the control room.
* Direct supervision and maintenance of all fault listings for the equipment within the control room.
* Deliver direct one-to-one training to all staff.
* Champion the University SafeZone app, including effective management and analysis of data.
* Manage and adhere to the Coventry University Procedural documents provided by the Office of the University Head of Protection Services.
* Aim to exceed expectations.
* Support the University’s response capability (protect people, property and assets).
* Work as an operational team member carrying out preventive work and audits across all site areas.
* Respond to medical incidents (First Aid qualifications provided).
* Support the Security & Emergency Operations security response capability.
* Regular patrolling of site(s); staff cover a number of CU buildings across the City Centre.
* Be a point of contact and lend support to University students, staff and stakeholders.
* Make decisions and manage situations as they arise.
* Enjoy being active, involved and able to deliver a valued service.
* Training, qualification and progression available for those who seek it.
* SIA Door Supervision licence.
* SIA CCTV Licence an advantage.
* Full UK Driver's licence with 2 years driving experience and less than 6 points.
* First aid at work advantage (3 day) but training for the right candidate.
* 5 years checkable work and address history.
* Reliable, punctual, flexible and smart in appearance.
* Friendly, approachable and always professional.
* Enthusiastic and motivated to do a great job.
* Ideally some experience within a security environment or a customer‑facing role.
* Effective people skills, able to interact with clients and customers in a positive manner.
Successful candidates will be required to provide original documentation for detailed screening and vetting processes (e.g., passport, driving licence, utility bill dated in the last 3 months, HMRC letter, original bank statement, original payslip, birth certificate or valid share code).
Benefits
* A competitive hourly rate of pay – paid monthly.
* Access to Company Pension Scheme after qualifying period.
* Health and Wellbeing Plans.
* Wagestream – financial flexibility and instant access to earned and authorised wages.
* Fizz Benefits – discounts, rewards, and benefits, helping you save money every day.
* Full induction, ongoing training and career development.
* Quality kit and uniform, everything you need to perform your role effectively.
* Funded SIA top‑up training.
* Employee Assistance Programme.
* Refer a Friend scheme.
Equality, Diversity and Inclusion
At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development and promotion. In all situations, people will be judged solely on merit or ability.
#J-18808-Ljbffr