Package Description
JOB ROLE: Deputy Manager
LOCATION: Cardiff Supported Living
HOURS: 37.5 hours per week
SALARY: £14.60 - £15.20* per hour
Please note, candidates must hold a Full UK Manual Driving License and Access to own Vehicle to be considered.
Our Cardiff team provides personalized support tailored to each individual — whether that’s 24-hour care, overnight assistance, or bespoke packages. You’ll work in a variety of settings, including shared houses, individual flats, and family homes, supporting people to manage their own tenancies and daily lives.
As a Deputy Manager
* Support the Care Home Manager in the overall management of the facility, including staff management, resident care, and administrative tasks.
* Assist in the recruitment, training, and supervision of care staff, ensuring compliance with regulatory standards and best practices.
* Oversee the assessment, care planning, and implementation of care plans for residents, ensuring their individual needs and preferences are met.
* Monitor and evaluate the quality of care provided, identifying areas for improvement and implementing necessary changes.
* Maintain accurate and up-to-date records, including resident files, staff rosters, and financial documents.
* Act as a point of contact for residents, families, and external stakeholders, addressing any concerns or inquiries promptly and professionally.
* Ensure compliance with relevant legislation, regulations, and company policies, promoting a safe and supportive environment for residents and staff.
* Participate in regular meetings and training sessions, contributing to the continuous professional development of the team.
We are looking for a Deputy Manger who has:
* Proven experience in a similar role within the healthcare or social care sector.
* A relevant qualification in health or social care (e.g., NVQ Level 3, Diploma in Health and Social Care).
* Strong leadership and communication skills, with the ability to motivate and inspire a team.
* Excellent organizational and time management abilities, with a keen attention to detail.
* A compassionate and caring attitude towards residents, families, and colleagues.
* Knowledge of relevant legislation and regulations, including CQC standards.
* IT proficiency, including experience with care management systems.
Why join us:
* Annual Leave - Enjoy 5.6 weeks of annual leave inclusive of 8 public holidays.
* DBS Check Paid - Your Enhanced DBS check, is fully covered by Keys Group, along with any required renewals.
* Qualifications & Career Development - Unlock your potential with our support! We offer a variety of QCF qualifications, providing opportunities for professional growth and opening doors to further career advancement.
* Circle - Your hub for wellbeing, engagement and discounts. From tailored exercise advice and healthy eating tips to counselling and savings on everyday purchases, Circle has you covered.
* Amazing Discount Scheme - at High Street retailers, days out, gifts, holidays and even when buying a car, available via a Blue Light card that you will have access to as a Health and Social Care Employee
* NEST Pension Scheme - Save for your retirement with a matched contribution of up to 3% from Keys Group.
* Fair & Competitive Pay - At Keys Group, we pride ourselves on fair and competitive pay. As a Real Living Wage Employer, we ensure fair pay for all, with enhanced pay scales that transparently recognise your qualifications and experience.
* £500 Referral Bonus - Refer talented individuals to Keys Group and split a £500 bonus when they successfully join and complete their probation.
* Full Induction & Introductory Programme - Begin your journey with a paid-for comprehensive onboarding to set you up for success.
About Keys Group
Keys Group supports over 2,500 individuals across England and Wales through its three divisions: Accomplish, providing specialist residential, supported living, and accommodation for adults with learning disabilities, autism, mental health needs, and brain injuries; Keys, offering education and care for children and families through schools, children’s homes, supported accommodation, and family assessment centres; and Peak, delivering indoor and outdoor adventure activities across four UK centres, including bespoke education programs and confidence-building activities like bushcraft, climbing, and canoeing.