Location : Midland Metro Ltd, Wednesbury Depot, Potters Lane, WS10 0AR
Salary : £54,048 per annum + Excellent Benefits!
Contract : Full time, Permanent
Benefits : MML Salary Sacrifice Pension, 25 Days Annual Leave & Free travel on Tram & NX Bus for you and your partner
West Midlands Metro is your gateway to an exciting career in the heart of England's thriving West Midlands region.
We are the driving force behind modern, sustainable urban transportation, connecting cities, towns, and most importantly - people!
With a strong presence in the heart of England, we play a crucial role in connecting communities, enhancing mobility, and contributing to the economic development of the region.
Our sleek trams provide fast, convenient, and eco-friendly transportation solutions, reducing road congestion, lowering carbon emissions, and fostering a greener future for the West Midlands.
We are now recruiting for a Driver Manager to join our Operations Department.
The Driver Manager will be responsible for the day-to-day management of all drivers at MML, ensuring that drivers perform their duties in accordance with MML standards, policies, and procedures.
Responsibilities include:
Leading and mentoring the team of drivers to inspire motivation
Promoting continuous improvement within the driving team
Updating and maintaining late notice cases and weekly traffic circulars
Escalating issues to the Head of Operations and Safety
Managing the rostering software for creating and managing team rosters and duty lists
Collaborating with the Training Academy to review and improve driver training
Hosting Driver Assistance Panels to improve driver learning and operational processes
Conducting 1-2-1s and PDPs with tram drivers
Managing ER cases with support from HR
Undertaking sickness meetings and managing staff return-to-work in line with MML Medical Standards
Developing driver-related statistics for presentation to the leadership team
Collaborating with the commercial team and partners to improve commercial performance
Requirements for success:
Proven experience managing a large team
Experience in a Light Rail or safety-critical environment
Proficiency in Microsoft Office (Word, Excel, Outlook)
At least 2 GCSEs at grade C or above
Level 3 or 4 in Leadership Management or equivalent qualification
Willingness to undertake drug and alcohol testing as per company policy
Desirable: A degree in leadership or business management.
Your next career starts here!
West Midlands Metro is the place to be if you're passionate about growth, sustainability, and community impact. Click on APPLY today!
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