The Role:
This is an exciting time to join the team as we transform the way we deliver HR services across the council.
Our Workforce Service is seeking a Workforce Planning & Talent Officer to identify, develop and deliver plans to support talent management, attraction and retention of employees, succession planning, learning and development and career development in line with the councils vision, to deliver a collaborative approach to key priorities and values.
Main duties of the job
Deliver a strategic workforce planning service across all directorates, working with HR Business Partners, managers and workforce data to identify current and future workforce needs and implement effective solutions.
Work collaboratively with Organisational Development, Learning & Development, Recruitment and Talent Teams to address skills gaps, align learning activity and ensure resourcing plans support the Councils Recruitment Strategy.
Use HR metrics and workforce analytics to support evidence-based workforce planning, monitoring trends, risks and benchmarks across the organisation.
Lead on talent identification and succession planning activities, supporting performance management processes and targeted development initiatives.
Develop and deliver early careers initiatives including work placements, work experience, T-levels and engagement at careers events.
Job responsibilities
JobPurpose
Tosupport the Organisational Development & Talent Manager in working with key stakeholders to identify,develop and deliver plans to support talent management, attraction and retentionof employees, succession planning, learning and development and careerdevelopment in line with the councils vision, to deliver a collaborativeapproach to key priorities and values.
Key Duties / ResponsibilitiesStrategic Management
* To work with all service areas and Senior HR Business Partners to contribute to the provision of a strategic workforce planning service, working alongside managers and relevant HR metrics to understand their present and future needs and support them to develop and implement effective workforce planning solutions.
* To work with the Organisational Development & Talent Manager and the Workforce Analyst to provide effective HR metrics that ensure an evidence-based approach to workforce planning.
* To work with the Learning and Development Business Partner to ensure learning and development activities are aligned to any identified skills gaps.
* To work with the Recruitment Manager to ensure resourcing gaps are aligned to the Recruitment Strategy for the Council.
* Working with the Workforce Analyst to monitor relevant metrics and benchmarks that proactively diagnose and address key workforce trends across the organisation.
* Create meaningful and measurable early careers opportunities, including work placements (work experience and t-levels), and attendance at careers events.
* Work with the HR Business Partners to deliver talent identification process as part of performance management to support succession planning.
Performance
* To contribute to the analysis and evaluation of workforce planning solutions in order to inform future strategies and plans.
* To ensure that advice and solutions are informed by a focus on cost effectiveness and efficiency to enable service improvements and deliver financial targets.
* To represent the directorate in local, regional and national initiatives.
* To support the wider team as necessary, e.g. by providing appropriate one-to-one feedback using appropriate coaching, mentoring, mediation and assessment centres (for example OPQs).
* To collect, analyse and maintain data gathered to inform targeted development (e.g., succession planning).
* To develop effective strategies for identifying skills gaps within the workforce.
ResourceManagement
* To manage and use resources effectively and efficiently.
* To network with external contacts to maintain levels of professional expertise and facilitate joint working.
* To work collaboratively with all key stakeholders to develop existing practices and work proactively as required, to promote and deliver initiatives for new and more efficient use of resources.
* To work collaboratively with colleagues within HR & in other Directorates to ensure that requests for workforce data, such as the production and provision of statutory returns, is well planned and effectively delivered.
Communications
* To establish and maintain effective relationships with managers and front-line staff.
* To ensure effective communication and liaison across the Workforce function to enable a coordinated approach to service delivery.
* To be able to provide challenge and constructive feedback in a manner that enhances service delivery.
* To actively promote and articulate the use and benefits of strategic workforce planning and talent approaches.
* To motivate and inspire managers and staff to engage in development and leadership opportunities that will support individual and organisational needs.
* To develop and maintain an external professional network to keep abreast of innovative ideas and stay up to date with best practice and incorporate them into our ways of working.
Culture
* To promote diversity and ensure that all Council initiatives, polices and processes are inclusive and equitable for all.
* To promote a culture and supporting framework of continual learning that enables performance improvement and transformational change.
* To work with managers to devise and deliver workforce planning solutions which embed the principles and values of the City Council and associated behaviours.
* To undertake any other duties appropriate to the post
Person Specification
Experience
* Substantial hands on experience in workforce planning and development
* Experience of planning and delivering effective and sustainable workforce planning and development solutions
* Demonstrated experience working in a fast-paced work environment and delivering results in a cross-functional team setting
* Experience of creating effective operational plans to meet business needs, and developing policies to provide an effective framework within which to deliver
* Experience designing, developing and supporting organisation-wide talent management programs that cover performance management, talent development, leadership development, coaching, succession planning, data analytics and relationship management.
Qualifications
* Be a Learning & Development/Workforce/HR professional with a relevant professional qualification e.g. CIPD Level 5 qualification or the ability to work towards CIPD qualification
Skills and Abilities
* Demonstrate effective communication including presentation, report writing and training techniques
* Proven track record of providing professional outcome focussed organisational development advice to senior managers
* IT literate with ability to use Microsoft Office packages and learning management systems and understand financial data
* Ability to organise and prioritise a varied and flexible workload successfully
* Demonstrate supportive and constructive feedback techniques
* Proven highly developed influencing and persuasive skills as evidence by convincing managers of a particular course of action to achieve a desired result
* Create a credible, collaborative and consultative style to communicate with a broad range of managers, employees and other stakeholders to deliver effective solutions
* Work effectively as part of a team and demonstrates and role models effective behaviours, values and leadership qualities
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