Customer Service Assistant
Full-Time | Monday to Friday 9:30am – 6pm | 12-month contract
£25,000PA
Are you passionate about making a difference in people’s lives? Do you thrive in a compassionate, customer-focused environment? Our client is a leading provider of health and social care services across Bexley and neighboring boroughs, is looking for a Customer Service Assistant to join their dedicated team.
About the Role
As a Customer Service Assistant, you’ll be the first point of contact for clients and internal teams. You’ll play a vital role in ensuring smooth communication, accurate data handling, and timely support across the company. This is a rewarding opportunity to contribute to a meaningful cause while developing your skills in a supportive environment.
Key Responsibilities
Handle and monitor customer and internal service requests with empathy and efficiency
Deliver outstanding customer service with compassion and professionalism
Support the Sensory and Direct Payment Team
Maintain accurate records and generate reports and correspondence
Provide general administrative support to the team and management
Uphold excellent filing systems and internal/external relationships
Contribute to continuous improvement within the team and organisation
What We’re Looking For
A customer first mindset with a commitment to service excellence
Strong communication and organisational skills
Compassion, empathy, and sensitivity in all interactions
A proactive, solution-driven approach
Good IT skills and geographical knowledge of the area
A flexible, motivated team player open to new ideas
Why Apply?
Be part of a respected organisation making a real impact
Work in a supportive, values-driven team
Opportunities for personal and professional development
Make a difference every single day
Ready to apply?
Contact Aimee or Julie at One to One Personnel on (phone number removed), or send your CV directly to or