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Dudley Metropolitan Borough Council,
Receptionist – Maternity Cover
Part time 15 hours per week
Monday - Friday 8.30am -11.30am
Term time only
To start September 2025 fixed term temporary contract for 2 terms.
Application Closing Date: Friday 16th June 2025
Interviews are scheduled for: Monday 23rd June 2025
If you would like to come and see us to find out more about us, please contact Mrs Kathryn Keay by emailing kkeay@mount.dudley.sch.uk for more details.
About Mount Pleasant Primary School
Mount Pleasant is a lovely school where everyone matters and where everyone is committed to working as a team to ensure that our students have the best possible education, where all learning is memorable and meaningful. Our school values are threaded through all that we do both in and out of school and we strive to develop our young people to be happy, knowledgeable, positive and forward-thinking members of our community who have the skills they all need to be successful and to flourish, no matter what their individual needs may be. We believe that our high expectations of behaviour, achievement and positive relationships are crucial to our success as a school community and would anticipate that any successful candidate would work hard with us to ensure that these are maintained.
We are an above-average sized, well-resourced school with well above-average school stability for both staff and students. We have a wonderful and increasingly diverse catchment area in the heart of the Black Country and we cherish the history of our Victorian-built school and the exciting, everchanging locality in which we are situated. We value and support our whole school community and have a strong commitment to professional development for our staff, whilst opening our doors to parents so that they can learn more about what we do and to build positive relationships from which we can all benefit.
The role:
* To act as a point of contact for all school enquiries either by telephone, email or face to face
and contribute to the smooth running of the school reception.
* To arrange any hospitality requirements and meeting room facilities as and when directed.
* Locate pupils in lessons to pass on urgent messages from parents and/ or teaching staff.
* To contact parents / legal guardians regarding; truanting or excluded pupils; asking for the
collection of sick pupils on the behalf of other staff.
* To type documentation as required.
* To update manuals.
* To ensure that the reception area is kept tidy, informative and welcoming to visitors at all
times.
* To search information and data input information into school systems as required.
* To photocopy documents and materials as directed.
* To record and sign visitors and pupils in and out of the school.
* Issue visitor passes where necessary.
* Receive admission enquiries from parents – take initial contact details from parents, pass to
appropriate member of senior staff. Arrange appointment times where requested.
* To act as a contact for the caretaker/ site assistant.
* Telephone 999 for ambulance and/ or police attendance when requested in an emergency
situation.
Experience
* Experience in a customer service environment.
* Experience of general clerical/administrative duties.
Key Requirements
* A strong sense of fun, enthusiasm and a motivated, engaging team member.
* Be able to use ICT effectively. Ability to understand and relate well to children and adults.
* Ability to work constructively as part of a team, understanding school roles and responsibilities and own position in these.
Qualifications
* NVQ Level 2 In Administration or relevant subject or equivalent qualification.
* Good literacy and numeracy skills.
We are committed to safeguarding and promoting the welfare of the children; therefore, the post is subject to medical clearance and an enhanced DBS check under the Rehabilitation of Offenders Act 1974.
All applicants must be able to provide documentation to prove their right to work in the UK.
Please note: Dudley MBC does not currently offer sponsorship for candidates without the Right to Work in the UK.
Effective from September 2022, KCSIE states as part of the shortlisting process schools and colleges should consider carrying out on-line searches, as part of the due diligence on shortlisted candidates. This is to determine suitability to work with children and keep them safe. All shortlisted candidates are now subject to an on-line check and if there is anything concerning, then the shortlisted candidate will be asked to comment on it either prior to or at interview.
N.B., We reserve the right to close this vacancy prior to the advertised date should we receive a large number of applications.
Online application forms will only be accepted for this vacancy, online facilities for jobs are available at public libraries within the Dudley Borough.
If you have a disability and require assistance in making an application please contact the HR Resourcing Team via HR.Resourcing@dudley.gov.uk
If you are experiencing a problem whilst applying for a position, please follow the link below to the WM Jobs Help Page in the first instance; https://help.wmjobs.co.uk/
If the WM Jobs Help Page does not resolve your issue, then please contact the HR Resourcing Team via HR.Resourcing@dudley.gov.uk
Dudley Council will check the information that you have provided against any details already held for accuracy and completeness. The Council will check, share and cross match your information both internally within the council and with external organisations to protect public funds and prevent or detect crime, only where the law allows us to do so.
The Council’s full Privacy and Disclaimer Statement can be accessed on the website at https://www.dudley.gov.uk/privacy-disclaimer-statement/
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