This successful and rapidly expanding Property Maintenance and Facilities Management company are looking to strengthen their team with an experienced and enthusiastic Facilities Helpdesk Coordinator who is ready to progress within the company.
HELPDESK / FACILITIES MANAGEMENT CLIENT SUPPORT
LOCATION: Based near Bromley, SE London, you will be within easy travelling distance of the M25/ A2. You may be looking for office-based FM Helpdesk Coordinator jobs in Bromley, Sidcup, Bexley, Swanley, Dartford, Orpington, Kent.
SALARY: £28K-£32K basic plus benefits, pension, close to town centre shops and amenities, free parking, environment, career progression.
HOURS: Monday to Friday, 9.00am - 6.00pm.
As FM Helpdesk Coordinator, you will be working as part of the service team and the first point of contact for incoming email and telephone enquiries. Your varied day-to-day duties will be to provide helpdesk support to clients in the commercial, retail, leisure, hospitality, and high-end residential sector and the maintenance engineers.
* Responding to emergency call outs for repairs.
* Managing field engineers and their maintenance schedules.
* Scheduling / allocating jobs / co-ordinating workload.
* Developing ongoing relationships with existing customers.
* Raising purchase orders, ordering materials.
* Closing and pricing completed jobs.
* Updating client portals.
As an FM Helpdesk Operator, your professional telephone manner, alongside good organisational and time management skills will ensure you deliver all aspects of these tasks to a high standard. Your ability to work under pressure in a fast-paced office environment, will contribute towards a fun and rewarding career.
A Helpdesk Manager with previous helpdesk / client support experience within a property maintenance/ facilities maintenance environment, you will be a good team player, with excellent communication skills, be proficient in Microsoft Office and familiar with CAFM software.
You may be searching for Facilities Client Support Helpdesk jobs in Bromley, Sidcup, Dartford, Swanley, Bexley, SE London, Kent. Your background will be in Facilities Maintenance Helpdesk/ Property Management Admin. Current/ previous roles may include Help Desk Administrator, FM Helpdesk Admin, Service Coordinator, FM Service Desk Administrator, Technical Support Administrator, Service Administrator, Service Maintenance Administrator, Senior Customer Services Administrator or similar.
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