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Crossroads Truck & Bus Ltd is the Volvo Truck and Bus specialists across Yorkshire and Lincolnshire. We provide a total transport solution for the industry, from new trucks to used trucks, and parts and servicing for trucks, buses and trailers.
We are looking for a Workshop Controller to join our team in Birstall to oversee the 4 on 4 off day/night shift pattern.
*** Excellent opportunities for career progression ***
*** Market leading rates in place ***
Main Responsibilities
* To assist the assistant service manager in liaising between service reception and the workshop on repair.
* To ensure that the right technician has been allocated the right job.
* To control and monitor the progress of the repair / service through to completion.
* Ensure high levels of quality are maintained on all work produced by the service department.
* Ensure that all service paperwork is completed to a high standard.
* To maintain excellent customer satisfaction and MOT standards.
The successful candidate will be:
* Commercial technical background or similar is essential.
* A good communicator (internally and with customers).
* Able to work on own initiative.
* Able to problem solve.
* Extremely well organised.
* Able to prioritise effectively.
* Current HGV licence would be an advantage but not essential.
* Computer skills advantageous.
Requirements
* Qualifications required: City & Guilds part 1 & 2 / BTEC / IMI in motor vehicle management or equivalent practical experience in the commercial vehicle industry.
* Commercial experience within a workshop environment / similar environment is essential.
* HGV Licence advantageous but not essential.
Benefits
* Excellent in-house / Volvo product training programme.
* Excellent contributory pension scheme.
* Access to company promoted saving platform.
* Comprehensive healthcare cash plan.
* Loyalty programme.
* Fully equipped workshop.
* Friendly and professional working team.
Crossroads Truck and Bus pride ourselves on providing excellent levels of customer service first time every time. Our commitment to our staff, training and well-being is at the forefront of our business.
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