Scottish and Southern Electricity Networks is looking for a Senior Service Delivery Analyst in Reading, UK. This role involves supporting service governance and assurance for critical IT services, managing operational performance, and enhancing service quality. The ideal candidate will have extensive experience in service operations, knowledge of ITIL practices, and skills in problem-solving and configuration management, particularly using ServiceNow. This is a full-time position with a salary range of £61,620 - £72,592, and offers various benefits to support employee wellbeing.
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