We are seeking a highly motivated and detail-oriented Junior Credit Controller to join our Finance team. This is an excellent opportunity for someone starting their finance career or looking to gain hands-on experience in credit control within the real estate sector. Youll play a key role in supporting the collection of service charge and rent arrears across a varied portfolio of commercial properties.
Key Responsibilities Support the Credit Control team with day-to-day collections activity.
Contact tenants via phone, email, and letter regarding overdue accounts.
Maintain and update accurate records of tenant communications.
Assist with the preparation and distribution of monthly debtor reports.
Liaise with property managers, surveyors, and client accountants to resolve queries.
Monitor payment plans and ensure compliance with agreed terms.
Assist with the reconciliation of accounts and allocate payments as needed.
Escalate long-standing debts in line with company policy.
Provide administrative support for legal proceedings and debt recovery actions when required.
Maintain a high level of customer service in all interactions.
Skills & Experience Required Ideally 612 months of experience in an office or finance role (credit control experience advantageous but not essential).
Strong attention to detail and organisational skills.
Confident communicator, both written and verbal.
Basic understanding of accounting/credit control processes.
Proficient in Microsoft Office, especially Excel.
Ability to prioritise tasks and meet deadlines.
Team player with a proactive, can-do attitude.
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