Contract Cleaning Manager North East regional role Full time - £35,500 Benefits Here at Arriva we expect all our staff to deliver outstanding customer service, putting people first, acting with trust and respect and working collaboratively to deliver successful results. We have an exciting vacancy for a full time Cleaning Contract Manager, working across the North East as part of the Engineering team to support Arriva’s vision and growth strategy. Reporting to the Fleet Engineer, you will be responsible for managing the overall area cleaning contract for buildings and vehicles across the region. Closely manage contract cleaning company. Carryout monthly audits of buildings and vehicles Monitor KPIs and compile monthly KPI report. Leasing with both internal and external stake holders to ensure all KPI’s are met Agree monthly invoice before payment. Managing budgets, labour requirements, and project timescales Assisting with the procurement of new contract work Producing project plans and setting programme targets Responsible for health, safety and environmental standards being implemented and maintained Development and training of staff Produce all necessary internal and external reports and ensure all operations are being carried out in line with contract Role Requirements Experience of multi-site contract management within a commercial environment Experience or knowledge of cleaning related industry practices The proven ability to produce clear written reports The proven ability to communicate effective in writing and verbally at all levels IT skills including use of Excel to intermediate level The ability to produce and deliver financial information for both finance and non-financial colleagues To be able to work a flexible time pattern in order to suit the needs of the business. This will include working nights, weekends or early morning starts on a regular basis A full current (UK) driving licence (car)