At Michael Jones, we pride ourselves on putting people first, connecting them with exceptional properties. As part of the Lomond Group, the UK's leading network of lettings and estate agencies, we operate 7 offices with over 85 dedicated staff. Our extensive industry expertise and local knowledge enable us to assist clients in finding, selling, and letting properties. We are seeking a diligent Credit Controller to join our Property Management and Accounts teams. This is a full-time, temporary (Maternity Cover) role offering a realistic OTE of up to £28,500 per annum. Let’s talk about the Credit Controller role. It involves: Proactively monitor and manage outstanding payments from tenants and landlords, ensuring timely collections. Initiate and oversee recovery processes, collaborating with external agencies when necessary. Accurately input and maintain invoices within our financial systems. Regularly reconcile accounts to ensure accuracy and resolve discrepancies promptly. Generate comprehensive reports on arrears and credit control performance for senior management review. Liaise effectively with landlords, tenants, contractors, and other stakeholders to address and resolve payment issues. Identify opportunities to enhance credit control procedures and implement effective solutions. We're not just looking for someone who fits our team; we want to be a good fit for you too! We're looking for individuals with qualities such as; Previous experience in credit control, finance, or a related field is preferred. Excellent verbal and written communication abilities, with a talent for building rapport with stakeholders. Strong ability to prioritise tasks and manage a busy workload efficiently. Competency in Microsoft Office Suite and familiarity with financial systems. A proactive approach with strong problem-solving capabilities. Meticulous attention to detail to ensure accuracy in all tasks. At Michael Jones, we value our employees and offer a comprehensive benefits package through our engagement platform, LOMONDlife : Smart Spending App: Access discounts at over 900 retailers, along with resources for mental health, fitness, and financial wellbeing. Employee Assistance Programme: Receive free counselling support sessions. Annual Leave Purchase Scheme: Option to purchase up to an extra 5 days of holiday. Smart Tech Scheme: Obtain the latest gadgets and appliances. Cycle2Work Scheme: Contribute to reducing your carbon footprint. Enhanced Family-Friendly Leave: Support for maternity, paternity, adoption, and IVF. Professional Development: Funding for professional qualifications to support your career growth. Company Socials: Engage in regular social events to foster team cohesion. We are committed to diversity and inclusion, welcoming applicants from all backgrounds, abilities, and perspectives. Join Michael Jones and be part of a workplace that truly values your contributions. Apply today!