Join Our Lifesaving Team Strategic Individual Giving Manager Location: Rugby Hours: 37.5 hours per week Benefits: Benefits Table Full Job Description: Strategic Individual Giving Manager JD We’re seeking a strategic and inspirational Individual Giving leader to take ownership of a thriving programme and elevate it to new heights. You will drive the strategy for a £12m programme, lead a passionate team, and oversee campaigns including lottery, raffles, cash appeals, and supporter acquisition. With a strong emphasis on supporter retention, journey design, and lifetime value, you’ll shape and deliver a growth-focused strategy that secures sustainable income and deepens supporter engagement. What We Offer: Enhanced annual leave, with even more added as your service grows Additional annual leave purchase options Core working hours 10:00am – 15:00 pm Enhanced sick pay Life assurance Blue Light Card eligibility and access to generous discount schemes A supportive, purpose-driven team Access to our comprehensive Employee Assistance Programme ✨ What You’ll Be Doing: Develop and deliver the Individual Giving Strategy and budget, targeting growth in net income. Lead and support a small but high-performing team to deliver inspirational campaigns. Manage and evolve acquisition and stewardship campaigns to expand and retain the supporter base. Use insight, segmentation, and innovation to drive campaign performance and supporter satisfaction. Oversee campaign analytics, reporting, forecasting, and budget management. Collaborate across teams to maximise impact and ensure a joined-up supporter experience. Contribute to CRM enhancements to enable a unified, insight-led supporter view. Ensure compliance with all legal, ethical, and internal governance standards. What We’re Looking For: Proven success in creating and implementing high-performing Individual Giving strategies. Experience managing large-scale acquisition and retention campaigns across digital and offline channels. A data-driven mindset, comfortable with metrics, segmentation, and budget forecasting. Strong understanding of CRM systems and fundraising technologies. Natural leadership skills — someone who motivates, supports, and brings out the best in their team. Creative, collaborative, and proactive with a strong ability to manage multiple priorities. A passion for supporter experience and building long-term, meaningful relationships. What’s In It For You: At TAAS, you’ll be part of a passionate and committed charity that’s making a real difference every day. We value professionalism, compassion and teamwork — and we’re proud of our inclusive, supportive culture. Whether it’s supporting emergency services from behind the scenes or helping shape the future of our leadership, you’ll play a crucial role in helping us save lives. The Air Ambulance Service isn’t just a place to work; it’s a place to build a meaningful career. Click “Apply Now” and help us keep our helicopters flying and saving lives. Compliance Responsibilities In addition to specific compliance requirements within your area of expertise, you also hold responsibility in your specialism for: Health & Safety and Environment Safeguarding Data Protection Equality, Diversity, and Inclusion Quality You are expected and encouraged to raise and escalate appropriately any potential breaches or areas for improvement regarding the above. The role is subject to a Basic DBS check. Environment TAAS is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles, individuals are respected and a value of having a diverse workforce is recognised. The recruitment, employment and development of people are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice. As an organisation, TAAS are committed to ensuring the safety and welfare of children and vulnerable adults involved in any of our activities. Our commitment applies to all acting on our behalf, i.e., employees, contractors, volunteers, supporters, patient, donors and visitors, meaning that all have a responsibility towards safeguarding children, young people and vulnerable adults with whom they have contact with. Any new staff starting with the organisation will need to be committed to Safeguarding, complete relevant Safeguarding training and report any concerns they may have. TAAS operate a safer recruitment process, as part of our Safeguarding policy, which includes identifying and rejecting anyone who may be a risk to vulnerable people. *Please note that we reserve the right to close this before the stated date, should the hiring manager deem there to be enough suitable applicants. We are currently recruiting for this role directly and do not require agency assistance at this time.