Job Title: Logistics Coordinator
Reporting to: Logistics Manager
Role Overview: The Logistics Coordinator works with the Logistics Manager to oversee the movement of goods within the supply chain, tailored to the specific requirements of each category, including suppliers, wholesalers, eCommerce, and retail stores worldwide.
Main Responsibilities:
1. Liaise with freight forwarders and couriers to arrange collections and deliveries from both suppliers and customers.
2. Ensure stock accuracy when booking in on the company operating system and manage variances with suppliers as needed.
3. Report to customers regarding orders, shipments, and address any queries they may have.
4. Collaborate closely with the warehouse team, prioritize customer deliveries, and ensure all orders are prepared and shipped on time, fulfilling any specific customer requirements.
5. Produce all shipping documentation, especially for international shipments.
6. Communicate cross-functionally within the company, reporting to key stakeholders to ensure processes are followed and targets are met.
7. Manage customer returns and resolve related issues.
8. Coordinate inventory flows for direct-to-customer channels.
9. Support logistical operations for seasonal fashion shows, events, and special projects.
10. Update and maintain warehouse stock records.
11. Investigate, resolve, and process inventory discrepancies.
12. Assist in the continuous improvement of the VB ERP system.
13. Support the clearance of excess inventory through sample sales.
Essential Skills & Requirements:
* Experience in logistics within the fashion industry, including warehousing and shipping.
* Good understanding of shipping paperwork, international customs requirements, documentation, taxes, and duties.
* Positive, proactive attitude with a willingness to learn.
* Strong networking, interpersonal, and communication skills.
* Keen eye for detail.
* Excellent organizational and teamwork skills.
* Experience with the ERP system Visual Next.
* Working knowledge of Microsoft Office, with proficient Excel skills.
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