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Quality assurance administrator

Addlestone
£25,000 - £27,000 a year
Posted: 3 June
Offer description

We have an exciting new role for a Quality Assurance Administrator to join our client's office in Weybridge. You will help conduct compliance checks and process all new business in accordance with company procedures. You will also provide high-quality administration and support services to HNW clients and Senior Partners of the business. Quality Assurance Administrator - Job summary and Responsibilities: To provide a friendly and efficient service to all Partners and Client Experience Executives To assist with the maintenance of the company’s office record-keeping systems (both electronic and manual). Compliance check and process all new business in accordance with company procedures and within agreed timescales. Respond to Clients (CEE) queries on the new business, with regards to the Provider correspondence, to ensure compliance and correc.t Maintain central spreadsheets to assist with the provision of Management Information when required. To work with the Senior Quality Assurance Executive on the post-submission checks of business for Partnership Business Units, providing relevant feedback where required. To ensure that data entered into our database is accurate and complete. To provide admin/MI Reporting assistance to the Quality Assurance Manager & the Senior Quality Assurance Executive as required. Undertake any other duties commensurate with your grade, skills and experience. To participate in appropriate company and departmental training, competence and development initiatives. To continuously meet the Regulator’s Fit & Proper requirements. Quality Assurance Administrator - key skills and personal attributes: A positive, friendly, service-oriented team player with a “can-do” attitude who is aware of the important role played by advisers and their staff in providing financial advice. Ability to stay focused and calm under pressure and able to manage own workload. Smart in appearance and an articulate communicator. Honesty, integrity and the ability to maintain confidentiality are key attributes. Ability to build an excellent rapport with clients within FD Able to build and maintain strong working relationships across the business. Strong numeracy skills Team player Ability to use initiative to deal with queries from internal clients Accuracy, attention to detail and high standards of work.

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