Client Relations Executive Location: Yeovil (office-based - NOT hybrid) Hours: Monday to Friday, 8:00am - 5:00pm Salary: £28,000 - £35,000 per year (depending on experience) My client is a well-established business supplying their product to companies across the UK. They focus on reliable, high-quality and sustainable products, and are looking for someone to help look after and grow their customer base. Key Responsibilities Manage a set group of customers: build regular contact with them by phone, email and occasional visits, so you understand their business, what they buy and what they may need in future. Grow sales within your accounts: look for chances to increase order values, introduce new products and win extra business, while protecting profit margins. Handle day‑to‑day enquiries: take incoming calls and emails, give product information, advise on options, lead times and pricing, and make sure customers get clear and accurate answers. Prepare and follow up quotes: create quotations based on customer requirements, send them out quickly, and follow up to turn them into confirmed orders wherever possible. Process and manage orders: enter orders into the system accurately, check pricing and delivery details, monitor progress and update customers if anything changes. Solve problems and complaints: investigate issues such as late deliveries, quality concerns or invoicing queries, work with int...