Office Receptionist
£27,040 per annum, pro-rata based on contracted hours, plus performance bonus and fantastic benefits
35 to 37.5 hours per week, Monday to Friday | Typical working hours around 9:00am to 4:30pm, with some flexibility.
Job sharing options are welcome for the right candidates.
A driving license is needed for this role
Take a look at our website
Read the full job description here
Join the team at the heart of our estate, supporting smooth operations and offering a warm welcome to all.
Our Office Receptionist
Some people are naturally the heart of a place – if you’re the sort who can juggle calls, post, deliveries, and diary queries without losing your cool or your smile, you might just be our next Office Receptionist. This role is all about being a warm, capable, and unflappable presence at the core of our busy Estate Office – the beating heart of The Newt’s operations. You'll be the first face our guests and colleagues see, setting the tone for a warm welcome and smooth experience.
Key Responsibilities
* Greet visitors with warmth and professionalism
* Manage incoming calls and queries, both external and internal
* Support employees with day-to-day administrative needs
* Ensure deliveries are received and directed appropriately
* Manage incoming and outgoing post and parcels
* Assist with stationery ordering and supplies
* Input purchase requests using Sage
* Provide admin support to the Executive Assistant, Hotel, and HR teams
What we can offer
* A positive workplace environment with opportunities to develop both personally and professionally.
* Stay in shape with our complimentary use of our gym and wellbeing classes.
* Look after your wellbeing with complimentary access to our Spa and swimming pools and our exclusive benefit of 50% off Spa Treatments.
* Enjoy shopping in both our shops on estate and online with 30% discount for all our colleagues and free delivery for any online purchases.
* Discover exclusive perks with our Discounted hotel stays for staff, accompanied by a fantastic 30% discount at our restaurants.
* Complimentary garden membership for the Newt and our partner gardens including the Eden Project, Kew Gardens and The Lost Gardens of Heligan.
* Complimentary staff meal each shift – crafted by our dedicated kitchen team, often featuring fresh produce from our estate.
* We value your hard work and recognise your achievements through our colleague recognition programme “Newt Awards” with the opportunity to achieve a variety of amazing rewards including a complimentary Hotel Stay.
* Support from our Employee Assistance Programme for both yourself and your family.
* A team that knows how to have fun with regular team engagement activities including Fun Squad events, which include activities such as Go-Karting and Wine Tasting, to name but a few.
* Up to 30 days annual leave each year for our full-time team.
What we're looking for
* Personable, friendly and confident in a front-facing role
* Proactive approach and willingness to help others
* Clear and professional telephone manner
* Strong written communication and attention to detail
* Comfortable using Microsoft Office and other basic computer systems
* Good time management
Desired
* Self-motivated and keen to learn
* Problem-solving mindset and use of own initiative
* Previous use of Sage X3
Where you'll be working – The Administration team
The Estate Office is key to the smooth running of the wider areas of the estate. As the first point of contact for both external and internal visitors, we pride ourselves on creating a welcoming and efficient environment. It can be fast-paced, with varied queries arriving in person or over the phone, making it an exciting and engaging place to work.
Who we are – The Newt in Somerset
Nestled within an expanse of rolling fields and steeped in ancient history, our luxury country estate stands as a haven of refined elegance, inviting guests to explore acres of captivating gardens, meandering pathways, and enriching exhibitions - accessible 364 days a year for our members. Our hotel extends a warm welcome, offering a home-away-from-home experience where impeccable service flourishes in an ambiance of unassuming sophistication. Beyond the estate, the Newt's essence remains tangible, with our Ecommerce teams delivering our finest products to homes, while media and membership endeavours keep them informed of our latest developments. Behind the scenes, a tapestry of talented teams - from Housekeeping to HR, Finance to Farming - collaborates harmoniously, crafting an unforgettable journey of growth, development, and innovation, where every contribution creates unparalleled experiences.
INDAVR
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