Overview
We are seeking an experienced Commercial Director to lead and oversee commercial operations across a major UK client engagement. This is a senior leadership role responsible for managing commercial governance, financial performance, and operational structure, while leading a distributed team.
This role offers the opportunity to shape and scale commercial frameworks within a growing account, with scope to expand as additional business is secured.
Key Responsibilities
* Own and manage the end-to-end commercial function for a large client engagement
* Establish and optimise commercial structures, processes, and controls for transactions
* Ensure contractual compliance and drive commercial best practice
* Oversee budgeting, forecasting, and financial performance
* Manage invoicing processes and ensure accuracy and timeliness
* Provide commercial insight and reporting to senior stakeholders
* Lead, develop, and manage a team of 10–16 professionals.
* Oversee a mix of vendor managers, budgeting analysts, invoicing specialists, and allocation resources
* Drive high performance, accountability, and collaboration across geographies
Stakeholder Management
* Act as the primary escalation point for commercial issues and conflict resolution
* Work closely with Finance, Account, and Delivery teams to ensure alignment and successful execution
* Report into the Delivery leadership team and provide regular updates on commercial performance
Change & Growth
* Lead change management initiatives relating to commercial processes and structures
* Adapt and evolve the commercial function as the scope of work grows and new contracts are onboarded
Key Requirements
* Proven experience in a senior commercial or finance leadership role within IT services, telecoms, or outsourcing environments
* Strong understanding of budgeting, forecasting, invoicing, and commercial governance
* Excellent stakeholder management and conflict resolution skills
* Ability to operate in a fast-paced, evolving environment
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