Overview
Here at Vertu Land Rover Exeter, we have a fantastic opportunity for a Service Advisor to join our well established business. If you wish to become part of one of the largest Motor Retailers in the UK, please take a look at what we can offer you.
We are offering a basic salary up to £35,000 and an OTE up to £39,800 depending on skills and experience, plus excellent company benefits.
The Service Advisor acts as the relationship manager between the customer and the workshop, ensuring our customer satisfaction levels are outstanding.
Responsibilities
* Set customer expectations and keep in touch with customers throughout the service or repair of their vehicle.
* Upsell additional products and follow up with customers to ensure they are happy with the work carried out.
Qualifications
* Previous customer facing service experience (essential).
* Customer focus, relationship maintenance and communication skills are essential for success.
* Ability to work in a fast-paced environment whilst meeting targets and deadlines.
* Previous experience within the role would be beneficial but is not essential.
Benefits
* 25 days holiday rising with length of service - plus bank holidays
* Access to our online rewards platform giving you cash back and discounts for multiple retailers
* Preferential Service Rates
* Colleague Purchase Scheme
* Share Incentive Scheme
* Pension
* Enhanced Maternity & Paternity
We are proud to be the Motor Retailer who invests more in our colleagues' personal development than any other, so if you are successful, you can look forward to ongoing training opportunities that provide you with the right career path, career progression and a range of benefits you would expect from an employer of choice which includes:
Application process
If your application is successful, we will need to complete employment checks prior to you starting with us. For this role, these can include us verifying your recent employment, address, credit history and criminal record check.
Employment details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Other
* Industries: Motor Vehicle Manufacturing
Location
Exeter, England, United Kingdom
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