Support Worker - Eye Ward
An exciting opportunity has arisen to support the Eye Ward at the Northern Care Alliance NHS Foundation Trust.
Job Responsibilities
1. Provide a wide range of administrative and clerical duties to ward/unit staff.
2. Ensure the safe keeping and availability of all clinical records related to patients.
3. Support the smooth running of the ward, Casualty clinic, or department office.
4. Assist the Ward Manager with various duties and handle sensitive or confidential enquiries, making persuasive decisions to gain cooperation.
5. Review and prioritize correspondence, delegating responses to appropriate staff members.
6. Manage information electronically, verbally, or in writing, including confidential or sensitive matters involving staff or patients.
7. Type correspondence, reports, agendas, and minutes, and prepare papers for meetings, ensuring prompt responses.
8. Monitor and manage email traffic from the emergency referrals system, prioritizing urgent matters.
9. Establish and maintain filing systems (including electronic), ensuring records are logically organized and confidential.
About Us
The Northern Care Alliance NHS Foundation Trust provides hospital and integrated health and social care services across Greater Manchester, caring for over one million residents through over 20,000 staff members. We are committed to high standards of care, working closely with local authorities and partners to improve health outcomes.
What We Offer
We offer roles with purpose and flexibility, opportunities for career development, a competitive benefits package including generous annual leave, flexible working options, and protected hours for health and wellbeing activities.
Contact Details
For further information or informal visits, please contact:
* Janice Crabtree, Ward Manager, janice.crabtree@nca.nhs.uk, Tel: 01706 901756
* Nicole Mould, Tel: 01706 901729
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